Managing the IT Services Process

Chia sẻ: Nguyễn Thị Tú Uyên | Ngày: | Loại File: PDF | Số trang:243

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Managing the IT Services Process

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I joined the computer industry at a time when a multi-million dollar installation had a massive two and a half megabytes of memory and you needed forearms like Popeye to change a disk pack. Two hundred megs of online storage provided by a drive unit the size of a chest freezer, sitting with so many other similarly enormous, noisy and tastefully coloured boxes all housed in a refrigerator as big as a basketball court. There was no such concept as ‘information technology’ then – what we did was called ‘electronic’ or ‘automated data processing’ (EDP, ADP or just DP). And clearly, if we had not yet begun to call ourselves...

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