Doctoral thesis of Philosophy: Engaging stakeholders to create effective change

The research reported here addresses the question of what is required to engage stakeholders to create effective change. It is a case study of one organisation, Melbourne Water, which is located in Victoria, Australia. The research is undertaken using a qualitative, action research framework and a systems psychodynamic perspective. Volunteer participants participated in one-on-one interviews and focus groups. The data is also generated through organisational observations and reflection utilising the methods of supervision and journaling.