MINISTRY OF EDUCATION AND TRAINING MINISTRY OF PLANNING AND INVESTMENT

CENTRAL INSTITUTE FOR ECONOMIC MANAGEMENT

PHAN MINH DUC EMPLOYEE MOTIVATION IN STATE-OWNED

ECONOMIC CORPORATIONS IN VIETNAM Major: Economic Management

Code: 9 34 04 10

SUMMARY OF DOCTORAL THESIS OF ECONOMICS HA NOI – 2018

This thesis has been completed at:

Central Institute for Economic Management

Scientific supervisors: Dr. Vo Tri Thanh Dr. Tran Thi Thanh Hong

Reviewer 1: Associate Prof.Dr. Nguyen Viet Vuong

Reviewer 2: Associate Prof.Dr. Mac Van Tien

Reviewer 3: Associate Prof.Dr. Bui Van Huyen

This thesis shall be defended in front of the Institute-level Thesis

Examination Council of Central Institute for Economic

Management at ….. ………………..on …………………….. 2018

This is also stored for referencing in :

- Central Institute for Economic Management library

- National Library, Hanoi

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INTRODUCTION

1. Rationale of the thesis topic

The importance of human resource development to the

national economic growth has been recognised widely. To fruitfully

utilise that resource for the development of the entrepreneurial

community, the practical management process needs to be

professionally implemented in all of the management phases,

including human resource planning, selecting, recruiting, motivating

the employees by orienting, training, developing, performance

appraising, compensating them and their career path nurturing.

With the huge potential and incomparable priorities on the

uses of the resources that the state-owned economic corporations

(SOCs) receive from the Government, the business performance

indicators have not been really satisfactory enough. Typically,

having around 490,000 employees recently, the after-income-tax

profits that the 8/10 of the SOCs (excluding PVN and Viettel) can

generate are of merely 15,000 billion VND. Thus, as per the

productivity, one employee of these 8 SOCs annually can only bring

about 30,612,244 VND in average. This cannot be compared to the

2016 profit generation of the private Vingroup corporation

employees (each of about 125,000,000 VND), so we do realise that

there are still chances to improve the productivity of the SOCs’

employees by motivating their working spirit toward their better

working performance.

Moreover, the 11th and 12th National Congresses of Viet Nam Communist Party have addressed the 3 strategic breakthrough

aspects of the period of 2011 – 2020: “(1) Building the socialism-

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oriented market mechanism with the core of establishing an equal

business environment and administration procedure reform; (2)

Fostering the development of the human resources, especially the

high quality ones, by fundamentally and extensively renovating the

national education, incorporating the human resource development

with the advances and applications of science and technology; (3)

Building an integrated system of infrastructure with some state-of-

the-art sites, focusing on transport and metropolitan areas”.

Therefore, the author has chosen the topic of Employee

motivation in state-owned economic corporations in Vietnam for

his doctorate thesis to help analyse the employee motivation process

in the Vietnam SOCs for a new and more suitable approach to be

proposed.

2. Objectives, meanings of researching the thesis topic

General research objective: Providing an intensive literature

review on motives and employee motivation; on which, the thesis

conducts the examination into the practical situations to propose

solutions to the improvements in Vietnam SOCs’ employee

motivation in either macro-economic or micro-economic

perspectives.

3. Structure of the thesis

Apart from the introduction, conclusion parts, list of

references and the appendices, the thesis has been presented in 4

major chapters of content, including:

Chapter 1 - Literature review on employee motivation in the

state-owned economic corporations

Chapter 2 - Theoretical foundation of employee motivation

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and governmental management of employee motivation in the state-

owned economic corporations

Chapter 3 - Status quo of employee motivation and

governmental management of employee motivation in the state-

owned economic corporations

Chapter 4 - Directions and solutions to employee motivation

and governmental management of employee motivation renovation

in the state-owned economic corporations in the upcoming time

CHAPTER 1. LITERATURE REVIEW ON EMPLOYEE

MOTIVATION IN THE STATE-OWNED ECONOMIC

CORPORATIONS

1.1 Literature review on employee motivation in the state-owned

economic corporations

1.1.1 Published researches abroad

On motives and employee motivation

Raymond N.Cheser (1998) has laid the American employee

motivation on the comparative perspectives for absorbing the

possitive influences from the Japanese business managers. This

research has shown that with the shift from traditional management

methods of the American manufacturers to the Japanese inherited

ones, the employees’ productivity has been improved dramatically.

Afterwards, Ovidiu-Iliuta Dobre (2013) has revealed the fact that in

the current world of open economies with many competitors and

competitive manoeuvres like today, the care that the companies has

put on the employee motivation is a strategically significant long-

term vision.

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On economic corporations and their employees

As for the biggest economy in the world, the giant industrial

economic corporations had become increasingly important as the

pillars of the economic growth since 1905 in the context of rights and

responsibilities being transferred to the businesses, and the institution

of stock exchange market, investment banks and the smooth

movement of capital development.

On governmental management of the economic corporations

In United States of America, the governmental interference

into the production and businesses of the corporations is obvious. In

France, on the other side, is the “invisibe reform”, which takes a long

time to take effects, and in China is the trial-and-error method in

managing the corporations.

On the roles of the government on the employee motivation

of the economic corporations

With the Baltic nations, the enforcement of the adult

employee training activities has been crucial to the adequate

formation of the pool of skilled labour. With the other European

developed countries, the policy focuses are on the application of

active or passive labour policies toward the employment issue in the

economy.

1.1.2 Published domestic researches

On motives and employee motivation

Dao Phu Quy (2010) has done a thorough research into the

hierarchy of needs of A.Maslow, which is widely recognised and

adopted in the economic field of study in general and the

management science in particular. Nguyen Van Hiep, Nguyen Thi

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Quynh (2014) have done 322 valid surveys in the FDI companies in

Dong Nai province, in which the authors have revealed the directly

affecting factors on the workers’ working motives in these types of

enterprises.

On economic corporations and their employees

Tran Dinh Thien and his counterparts (2014) have proved

the necessity of state-owned enterprise structural reform, especially

with the SOCs in Vietnam, because they are possessing huge number

of resources but being inefficient in their businesses. Nguyen

Khuong (2012), on the other side, has shown in his research the

contemporary characteristics of the SOCs with clear development

strategy recommendations.

On governmental management of the economic corporations

Tran Kim Hao and his counterparts (2015) have resulted in

some significant suggestions in their research, including: (i) change

people’s mindset on the economic corporations; (ii) eradicate the

policy discrimination between the economic corporations and the

other kinds of companies; (iii) enforce the adoption of market rules

in the establishment and development of the economic corporations

of all fields; (iv) readjust the economic corporations’ positions and

roles according to the new context; (v) apply the modern, world-class

organisational structure and management expertise in the economic

corporations; (vi) maintain the consistency of administrative control

over the economic corporations, regardless of ownership sources.

On the roles of the government on the employee motivation

of the economic corporations

Le Thi My Linh (2009) has proposed the diverse set of

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solutions to the small and medium enterprises of Vietnam on human

resources management, such as employee motivation-related

contents of issuing policies, strategies for human resource

development, employee training, career development, talent

management, performance appraisal, and corporate culture building.

Afterwards, Luu Duc Hai (2015) also came with valuable

recommendations, including: (i) redefine the high-quality human

resources and high-quality human resources development; (ii) assure

that the high-quality human resource is the breakthrough factor in

Central Party and Government’s perspectives; (iii) set a common list

of criteria in assessing high-quality human resources.

1.1.3 Unsolved issues in the realm of the thesis topic in the

published researches

The published researches have neither mentioned the

profound aspects of employee motivation, especially in the SOCs nor

stated the roles of motivation in developing the high-quality human

resources nor figured out the new and renovative employee

motivation model to bring about the valuable research conclusions

for the circumstances of Vietnam.

1.1.4 Focus of the thesis in solving issues through research

Theoretical model regarding the research approach to the

SOCs of Vietnam; Viewpoints on employee motivation through

policy making; Viewpoints of the labour towards the motivation

policies; Directions in overcoming the existed shortcomings of the

policy-making process and the SOCs' human resource management.

1.2 Directions in solving the research problems of the thesis

1.2.1 Research objectives and research questions of the thesis topic

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Research objectives: Researching and making clear the

theoretical issues and the typical situations in global employee

motivation to form the knowledge background as well as the

empirical lessons to the Vietnam legislators and the SOCs’ leaders;

Researching and making clear the practical situations of employee

motivation process in the SOCs of Vietnam to get a correct view of

the current issues for better analyses and suggestions for overcoming

the shortcomings and weaknesses in the upcoming time;

Incorporating the surveying and document-based methods to analyse

the data for policy recommendations to the governmental

management and corporations’ control over the human resources in

SOCs, heading for renovations in employee motivation process

therein.

Research questions: (1) What are the theoretical issues

regarding motives and motivation?; (2) How is the practical situation

of the governmental management of employee motivation in

Vietnam SOCs?; (3) What are the context, directions and solutions to

the renovation of SOCs' employee motivation process in Vietnam?

1.2.2 Research objects and scope of the thesis topic

The core objects of the research are in the following aspects:

Vietnam SOCs’ human resources management and employee

motivation process; SOCs’ employees, especially the office staffs

and the direct employees in producing and providing the

corporations’ services; the legislation authorities’ labour-policy

points of view; globally known employee motivation-centric human

resource management models and some chosen countries’

institutions and policies regarding the labour market.

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Scopes of research

Contents: The thesis concentrates on motives and employee

motivation (definitions, roles, methods, implementation models) in

all related domestic and international researches. Especially, the

research approaches the employee motivation issues through the

basis of governmental policies. Nevertheless, the practical situations

of employee motivation in Vietnam SOCs are also of high priority in

the thesis. Timing: The thesis is conducted in the years 2014-2017.

However, the practical situations shall be studied in the period of

2009 – 2017 because of the big milestone in pilot establishment,

organisation, operation and management of the Vietnam SOCs since

the promulgation of the Decree No.101/2009/ND-CP of the

Government. Spatial constraints: The SOCs, including parent

companies and member companies in the nation within the related

circumstances of Vietnam; governments and economic corporations

in the continents (Asia, Europe, Africa) for the empirical lessons to

Vietnam state governance.

1.2.3 Research approaches and methods

Research approach

The author has realised the significance of exactly determining

the subjects and objects of the employee motivation process. The

subjects can be the governments, corporations, and even the professional

associations. The objects, on the other side, are the employees of

Vietnam SOCs (almost are office staffs and direct employees in

providing services and products in the research).

Specific research methods

Secondary data collection: The thesis uses popular

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researching methods for working on the secondary sources of

documents that have been published (especially, the legal

documents), such as description, inductive and seductive analyses.

Primary data collection: The questionnaire is for the SOCs’

employees in the cities and provinces (mostly Hanoi and the northern

provinces of Vietnam). The sample size is 896. Duration of the

survey is 2 years, from 2016 to 2017. All collected data from the

survey sample are arranged and analysed manually or by the survey

instruments like Google Doc and the SPSS version 22. The detailed

results are presented in the Appendices of the thesis.

CHAPTER 2. THEORETICAL FOUNDATION OF EMPLOYEE

MOTIVATION AND GOVERNMENTAL MANAGEMENT OF

EMPLOYEE MOTIVATION IN THE STATE-OWNED

ECONOMIC CORPORATIONS

2.1 Briefs on the theoretical foundation of employee motivation

2.1.1 Working motives and motivating employees

Motive is a notion that conveys the reasons for people to

think and behave in some certain ways. Motive plays the role of

explaining the human beings’ actions.

The components of employees’ motivation

The employees’ motivation consists of 2 major parts:

intrinsic and extrinsic ones. The former fosters the employees to

work to satisfy the inner self rather than to meet the outside demands

of some definite results of the latter.

Methods of motivating the employees

Researches have shown that the effectiveness can be decided

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by 3 main factors: working capability; working environment and

working motives. Thus, the methods of motivating the employees are

also based on the requirements that these factors have set forth.

Assessing criteria of the employee motivation outcome

The hierarchy of needs of A.Maslow (1943) can be

considered one of the most widely accepted theories in explaining

the human beings’ motives in the academic world while having few

proving evidences. The popularity of this theory is unquestionable

with the clear and easy-to-use 5 steps of the proposed hierarchy of

A.Maslow. These are also the groups of criteria that help us evaluate

the employee motivation outcome in the SOCs of Vietnam. They are

classified into these below contents: Physiological factors (PH):

monthly/annual income, annual bonus package; working

environment; working infrastructure; Safety factors (SA): working

safety; long-term working position; Trade Union’s activities; Social

factors (SO): colleague relationship; employer relationship;

community connection; Self-esteem factors (ES): satisfaction with

the current working position; organisational appraisal and

recognition; colleagues’ respect; Self-actualisation factors (AC):

studying chances; promotion chances; profession suitability.

2.1.2 Typical theories on working motives and employee motivation

The hierarchy of needs of Abraham Maslow (1943):

considers human beings a crucial socio-economic object always with

the yearn for a happy life. The normal life does not only need and

stop at the physical needs but it also asks for futher mental needs to

be met, including freedom, love and being loved, creation, and

knowledge gathering. While the standards of living become higher,

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the ability to meet the first-tier demands at the bottom of the

hierarchy turns out to be much obvious, and as a consequence the

other higher demands shall definitely require to be satisfied as well.

Two-factor theory of Frederick Herzberg (1959): states that

the hygiene factors should be best tackled by establishing a suitable

mechanism for alleviating the negative feelings inside the

employees’ mind because only they can do that. The possible

solutions are arranged in a descending order of: company policies,

supervision, industrial relations, working conditions and colleague

relationship respectively.

Expectancy value motivation theory of David McClelland

(1961): each person, regardless of gender, culture or age, shall have

demands on achievement, affiliation and power due to their own

motives. Those incentives mostly depend on our culture and real-life

experiences.

Expectancy motivation theory of Victor Vroom (1964):

revolves around the 3 key factors: expectancy (Expectation),

instrumentality (Outcome) and valance (Reward).

Job characteristics theory of Hackman and Oldham (1980):

figures out 5 basic contents of job descriptions that lead to 3 positive

mental states, motivating the employees to work and contribute

better.

2.2 State-owned economic corporations’ employees and

stakeholders in motivating the employees in the state-owned

economic corporations

2.2.1 State-owned economic corporations and the classification of

employees in the state-owned economic corporations

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Decree No.101/2009/ND-CP of the Government, dated

November 2009, has set forth the direction for the establishment of

Vietnam SOCs on the basis of previously formed state-owned

companies and incorporations. Till January 2018, there are 10 SOCs

which are still in operation, including EVN, PVN, Vincomin, VNPT,

Vinatex, Viettel, Vinachem, VRG, Bao Viet and Petrolimex. The

employees in those SOCs can be categorised into different working

positions as below: Managing employees: include both strategic

managers and functional managers of the departments of the

corporations; Direct employees: include those who have high,

medium and low level of professional skills and knowledge due to

their own ability and accumulated certificates and/or degrees;

Indirect employees: include those who work in the offices and

functional departments without managing roles.

2.2.2 Roles of the entities in motivating the employees of the state-

owned economic corporations

The government with the role of the manger in motivating

SOCs’ employees; The government with the role of owner and

invester in motivating SOCs’ employees; Strategic managers with

the role of motivating SOCs’ employees; Functional managers with

the role of motivating SOCs’ employees; Socio-political

organisations and unions in the corporations with the role of

motivating SOCs’ employees.

2.3 Governmental management of state-owned economic

corporations’ employees motivation process

Governmental management of SOCs’ employees motivation

process should be understood as the act of the government in using

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instruments like legal documents, under-law documents, or the use of

human beings in the managing process to create a motivating

working environment for the employees’ creation, activeness and

contributions, heading towards better business performance results in

the corporations.

2.4 International experiences of some governments on the

economic corporations’ employee motivation and lessons learnt

for Vietnam

German case

- Rule-abiding and procedure-following characteristics have

been shown in the German policy on the labour market.

- At a certain economic development phase, the countries normally face with the aging population. At that time, a possible

solution that can be adopted is to complement the domestic human

resources with experienced, skilled and healthy labour from the

outside of the countries.

South African case

- Inequality in recruiting employees that bases on skin color, gender, religious faith or health conditions shall not be acceptable in

a modern and civilised labour market.

- The legislators should frequently supervise and revise the impacts of the policies regarding the labour market to find out the

unbeneficial groups of employees for better compensation.

Chinese case

- Reducing the scope of the businesses of the state-owned

enterprises is an inevitable tendency of development in the world.

- Centralised policy-making and planning system regarding

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labour issues hinders the development of the market greatly.

- The reforms in the labour-related policies can only be implemented if the system of the length of service is replaced by the

objective system of performance-based and competency-based

appraisal.

CHAPTER 3. STATUS QUO OF EMPLOYEE MOTIVATION

AND GOVERNMENTAL MANAGEMENT OF EMPLOYEE

MOTIVATION IN THE STATE-OWNED ECONOMIC

CORPORATIONS

3.1 Overview of the practical situation of labour and employee

motivation in the state-owned economic corporations in Vietnam

3.1.1 Overview of Vietnam state-owned economic corporations

Production: Heavy industry: EVN, Petrolimex, PVN,

Vinachem, Vinacomin and VRG; Service – Information – Finance:

Bao Viet, Viettel and VNPT; Light industry: Vinatex. Market share:

In Vietnam market, we can have a certain statement on the leading

roles of the SOCs in almost all of the main businesses that they are

working in. PVN, Viettel or VNPT are the ones with vast locations

of business with internationalised orientations. On the contrary, some

other corporations have not developed the international market up to

their potential. Finance: Viettel and PVN have emerged as the SOCs

with the most positive financial status among the Vietnam SOCs at

the moment. They have earned high revenue rates and high ratios of

profit/revenue throughout some recent years. Petrolimex, EVN and

Vinacomin, on the other side, are the ones with remarkably high

revenues but with low profit/revenue ratios, which are not up to their

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potential.

3.1.2 Practical situation of labour and employee deployment in the

Vietnam state-owned economic corporations

PVN, Viettel are the two SOCs in Vietnam with the highest

average income for the employees. On the contrary, VRG, Vinatex,

Petrolimex, Vinachem and Vinacomin are in the other end of the list

with the lowest levels of financial compensation to their staff. The

middle group, including EVN, VNPT and Bao Viet, are with the

employees’ average income of 12 – 20 million VND per month.

3.1.3 Practical situation of methods and models in employee

motivation of the Vietnam state-owned economic corporations

The methods of employee motivating in the SOCs have been

merely the right and adequate applications of labour-related laws and

the randomly self-generated ideas of the business leaders (senior and

middle), whereas the community of the employees is let to develop

naturally without any clear directions of the companies.

3.1.4 Practical situation of the roles of the entities in motivating the

employees in Vietnam state-owned economic corporations

The Government: mainly concentrates on the labour-market-

related policy-making role; The strategic leaders: mainly conduct

their orientation process through the subordinate

departments/divisions; The functional managers: mainly take the

instructions from the higher level of management into practice; The

socio-political organisations: mainly carry out their regulated

supervising roles ineffectively over the employee motivation process.

3.1.5 Assessment of employee motivation results of Vietnam state-

owned economic corporations

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On physiological needs; on safety needs; on social needs; on

self-esteem needs; on self-actualisation needs

3.2 Analysis of the pratical situation of governmental

management of employee motivation process in the Vietnam

state-owned economic corporations

3.2.1 Analysis of governmental policies on labour motivation in

Vietnam

Governmental policy on wage system and infrastructure:

Labour Code 2012; Law on cadres and civil servants, No.

22/2008/QH12; Law on officials, No.58/2010/QH12; Decision,

No.1055/QD-TTg; Decree, No.49/2013/ND-CP; Decree,

No.51/2016/ND-CP; Decision, No.58/2015/QD-TTg; Law on

Enterprises 2014; Decree, No.69/2014/ND-CP; Decree,

No.149/2013/ND-CP; Decree, No.101/2014/ND-CP; Law on thrift

practice and waste combat, No.44/2013/QH13; Law,

No.84/2015/QH13.

Governmental policy on job security, labour safety and

insurance: Labour Code 2012; Law on social insurance,

No.58/2014/QH13; Decision, No.2281/QD-TTg; Decision,

No.05/QD-TTg; Law on occupational safety and health,

No.84/2015/QH13; Circular, No.07/2016/TT-BLDTBXH; Decree,

No.39/2016/ND-CP; Decree, No.44/2016/ND-CP; Law,

No.46/2014/QH13; Decree, No.105/2014/ND-CP; Law on

employment, No.38/2013/QH13.

Governmental policy on relationship with colleagues,

employers and community: Law on Trade Union, No.12/2012/QH13;

Labour Code 2012; Decree, No.60/2013/ND-CP; Decree,

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No.91/2015/ND-CP; Law, No.69/2014/QH13.

Governmental policy on commendation and career path:

Law on emulation and commendation, No.15/2003/QH11; Decree,

No.91/2017/ND-CP; Decree, No.91/2015/ND-CP; Decree,

No.87/2015/ND-CP; Labour Code 2012.

Governmental policy on study chances for knowledge

improving and suitable deployment of human resources in terms of

profession and degree: Decision, No.707/QD-TTg; Decree,

No.69/2014/ND-CP; Labour Code 2012; Law on vocational

education, No.74/2014/QH13.

3.2.2 Analysis of employees’ assessment of motivation process of

the Vietnam state-owned economic corporations

Sample description: The research on practical situation of

employee motivation in Vietnam SOCs involves the online survey

with 896 staff who are working for 1 of the 10 SOCs.

Multivariate regression analysis of SOCs’ employee

motivation: The aim of this part is to conduct an anlysis of the

collected data from the SOCs’ employees, using the techniques of

multivariate regression to figure out the connection between

dependent variable, Employee Motivation Status (EMS) and other

independent variables. The EMS variable has been brought about

objectively by counting the average of the data that the employee

respondents have put into the form to describe the levels of

motivation that they are having. This way of calculation has helped

avoid the subjectivity in asking the repondents about their own ideas

on their levels of being motivated after what have been done by the

SOCs to them.

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At first, the credibility of the questions is measured through

the Cronbach’s Alpha (α) testing method, in which 21 credible tested

variables are kept. Then, the exploratory factor analysis (EFA) has

been deployed by using the Principal Component Analysis in

combination with Varimax rotation at the Eigenvalues 1. The

following multivariate regression model is used to analyse the

Vietnam SOCs’ employee motivation:

EMS = β0+ β1PS31+ β2SE12+ β3PS23+ β4SO21+ β5PS33+

β6ES32+ β7SE32+ β8SE33+ β9ES31+ εi

In which, β0, β1, β2, β3, β4, β5, β6, β7, β8, β9 are the constant regression coefficients; and εi is residual (a random independent variable, conformed to a standard distribution with an average of 0 and a constant variance of σ2).

After the SPSS analyses, we have R2 = 0,932; Sig. = 0,000 < 0,05 and all of the VIF <10. Therefore, we come up with a final formula below: EMS = 0.239PH31 + 0.056SA12 + 0.230PH23 ─ 0.025SO21 + 0.18PH33 + 0.208ES32 + 0.14SA32 + 0.185SA33 + 0.177ES31

employee motivation and 3.3 General assessment of governmental management of employee motivation in the Vietnam state-owned economic corporations 3.3.1 Achievements

Working environment with secured occupational safety; Job security has been maintained; Trade Unions’ activities are highly acknowledged; Privacy and private opinions of colleagues are respected 3.3.2 Shortcomings, weaknesses and causes

Employees’ worries about their total income;; Lack of

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creative working environment and recreational venues; Lack of determination in setting up the business strategies; Employees’ little concern about the highest levels of needs 3.3.3 Unsolved issues for the upcoming time

the enterprises;

The income of the SOCs’ employees needs to be improved; there is an urging need of a professional model in motivating the employees of there should be an exclusive mechanism with long-term vision for the employee motivation issues in the SOCs; there needs a clear career path to foster the personal development of the employees. .

CHAPTER 4. DIRECTIONS AND SOLUTIONS TO

EMPLOYEE MOTIVATION AND GOVERNMENTAL

MANAGEMENT OF EMPLOYEE MOTIVATION

RENOVATION IN THE STATE-OWNED ECONOMIC

CORPORATIONS IN THE UPCOMING TIME

4.1 The context of employee motivation in Vietnam state-owned

economic corporations and opportunities and challenges to the

process towards 2030

4.1.1 The context of Vietnam state-owned economic corporations

and potential development towards 2030

In about more than 10 years, we cannot ignore the possible

impacts of the Industry 4.0 on this core type of state-owned

businesses. With a vision toward 2030, the SOCs need to consider all

of the inside and outside challenges to their production and

businesses to overcome if they do not want to stay backward.

4.1.2 Forecasting the labour demands of Vietnam state-owned

economic corporations towards 2030

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As per calculated in the Table 4.1, if we assume that the

annual reduction in the number of employees is of 1.6% (between

2016 and 2015), we have the figures for 2020, 2025 and 2030

correspondingly. However, the quality of these employees will

increasingly go up for the governmental directions in educating the

high-quality human resources, so the motivating and compensating

tasks then will become much more difficult and complex rather than

becoming easier while the number has gone down.

Table 4.1 SOCs’ employee number forecast toward 2030

Unit: Person

No.

Corp.

2015

2016

2020

2025

2030

1

PVN

59,122

60,000

56,251

51,893

47.872

2

Petrolimex

26,638

26,366

24,719

22,803

21.037

3

Vinacomin

117,000

110,631

103,719

95,683

88.269

4

Viettel

25,000

25,835

24,221

22,344

20.613

5

VNPT

39,578

39,198

36,749

33,902

31.275

6

VRG

92,552

90,000

84,377

77,839

71.808

7

Vinatex

85,588

85,979

80,607

74,362

68.600

8

EVN

104,616

106,000

99,377

91,677

84.574

9

Bao Viet

5,467

5,618

5,267

4,859

4.482

10

Vinachem

27,000

23,909

22,415

20,678

19.076

Total

582.561

573,536

537,701

496,040

457,606

N.B. Data have been counted due to the current ratio between 2015 and 2016

(on the assumption of an equal annual reduction of 1.6%).

Source: Author’s compilation (2018)

4.1.3 Opportunities and challenges to the employee motivation

process in Vietnam state-owned economic corporations in the

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upcoming time

Opportunities/Challenges

On meeting physiological needs; on meeting safety needs; on

meeting social needs; on meeting self-esteem needs; on meeting self-

actualisation needs

4.1.4 Opportunities and challenges to the renovation of

governmental management of employee motivation in Vietnam

state-owned economic corporations in the upcoming time

Opportunities: A clear legal framework on labour and labour market has been formed with motivation-related contents for labour in general and the SOCs’ employees in particular; The SOCs are granted special priorities on the use of resources like land, finance, and human capital. This enables them to conduct a better employee motivating scheme than the other types of enterprises.

Challenges: The contents of legal framework on labour, especially on employee motivation process, have not been adequate enough; The criteria, standards on human resources management in general and on employee motivation in particular have not been up to the global standards and unsystematic; The context of Industry 4.0 and socio-economic situations are becoming more and more complicated; There has been no precedent on a professional employee-motivation-centric human resources management model in the SOCs. 4.2 Orientations and solutions to the employee motivation in Vietnam state-owned economic corporations in the upcoming time 4.2.1 Viewpoints and orientations of employee motivation in Vietnam state-owned economic corporations towards 2030

It is crucial to take a thorough review on the smart and state-

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of-the-art management models with the profound applications of information technology of the world and learn from them; The SOCs should be directed to make their human resource information management and announcement to be much more transparent internally. 4.2.2 Solutions to the employee motivation in Vietnam state-owned economic corporations towards 2025

Regarding physiological needs; regarding safety needs; regarding social needs; regarding self-esteem needs; regarding self- actualisation needs

4.3 Orientations and solutions to the renovation of governmental

management of employee motivation in Vietnam state-owned

economic corporations in the upcoming time

4.3.1 Viewpoints and goals of the renovation of governmental

management of employee motivation in Vietnam state-owned

economic corporations

Firstly, perfecting the model of management and supervision

on the SOCs is one of the key goals. Secondy, improving the

institution and legal framework on the organisation and management

of SOCs needs to be considered by the authorities. Thirdly,

renovating the wage and bonus mechanism in combination with

SOCs’ freedom in deciding their productivity-based and

performance-based payroll is the first step in establishing the market-

oriented labour usage in the SOCs. Fourthly, in parallel with

separating the state-owned capital representing function with the

governmental management of the Ministries, Industries is the

renovaiton of enterprises’ management system with more competent

boards of management. Last but not least, the improvement in

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management clarirty, including the transparency in personnel

activities, is the basis for all phases of the SOCs’ employee

motivation process.

4.3.2 Orientations of the renovation of governmental management

of employee motivation in Vietnam state-owned economic

corporations towards 2030

It is important to amend the policies regarding the payroll

and compensation to the employees; There needs to be regulations

and standards on human resource information announcing

procedure, especially the promotion opportunities in all of the SOCs;

It is critical to maintain the Trade Union-related regulations for a

more effective operation.

4.3.3 Solutions to the renovation, fulfillment of governmental

management of employee motivation in Vietnam state-owned

economic corporations towards 2025

- Period of 2018 – 2020: renovating the labour-related policy system, regarding the creative working environment arrangement,

modern working facilities and employees’ rights of privacy.

- Period of 2021 – 2025: renovating the labour-related policy system, focusing on Trade Unions’ activities, recreational venue

setting, working environment with good colleague relationship,

annual compensation package like summer travelling, work safety

equipments and the designation of determined and experienced

leaders of business.

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RECOMMENDATIONS AND CONCLUSION

The thesis has achieved the following results:

First, it has systematised the theoretical foundation of

working motives and working motivation.

Second, it has done a thorough research on practical lessons

of labour-related institution in 3 typical countries globally.

Third, it has done a practical research on the circumstances

of a new issue of employee motivation in current 10 Vietnam SOCs.

Fourth, it has revealed the practical situations of Vietnam

SOCs’ production and businesses in the new context.

Fifth, it has come to a renovated employee-motivation model

for Vietnam SOCs, focusing on 3 major groups of influencing

factors.

About the future research intentions, the author has seen the

existence of some limitations like lacking of researching resources,

knowledge and experiences, which have hindered the testing and

assessing in a wider range on the SOCs’ cases. Within a very limited

time of study, this thesis cannot avoid having mistakes and errors, so

the author would be very grateful if the dear readers could be kind

enough to give out valuable comments for the improvements in the

upcoming researches./.

PUBLICATIONS OF THE AUTHOR 1. Phan Minh Duc, 2014. Human management studies and the encouragement of laborers in organizations and companies. Magazine of Political theories and Communication, Issue 3/2014, pp. 37-39. 2. Phan Minh Duc, 2016. Employee motivation system: a case study of Alexkor and Eskom enterprises (South Africa). Review of Africa and Middle East studies, Issue 10 (134), pp. 55-60.

3. Duong Ngoc Anh, Phan Minh Duc, 2017. Social insurance from the labour motivational perspectives: German experiences and lessons for Vietnam. Labour and Social Affairs review, Issue 553, pp. 29-31. 4. Phan Minh Duc, 2017. Govermental policies towards

labour motivation in China and South Korea: policy suggestions to Vietnam. Asia – Pacific Economic Review, Issue 500, pp. 44-46.

5. Phan Minh Duc, 2017. Employee motivation in German, Chinese and Malaysian corporations: lessons to Vietnam. Journal of Human resource development, Issue 1(52), pp. 53-60. 6. Phan Minh Duc, 2017. Employee motivation

in state-owned corporations of Vietnam: issues to be handled. Journal of Economics and Business Administration, Issue 3, pp. 58-65.

7. Phan Minh Duc, 2017. Labour market policies in Germany, South Africa and Malaysia: lessons to Vietnam. Vietnam Journal of Social science manpower, Issue 10 (53), pp. 107-116.

8. Phan Minh Duc, Duong Ngoc Anh, 2017. Business operations of Vietnam state-owned corporations in the context of the Industry 4.0. Conference proceeding – Quy Nhon University 11/2017, Ho Chi Minh city Economics Publishing House, pp.126-134.

9. Phan Minh Duc, Duong Ngoc Anh, 2018. Constructing Vietnamese State-owned Corporations’ Employee Motivation Model in the Era of Industry 4.0. International Review of Management and Business Research, Vol. 7, Issue 1, pp.94-101.

10. Phan Minh Duc, 2018. Below-standard labour in the sharing economy’s enterprises: case of Vietnam. Journal of Finance and Business Administration, Volume 9 (3/2018), pp. 52-59.

11. Phan Minh Duc, 2018. Status quo of the labour safety and hygiene in the state-owned economic corporations and the policy implications. Labour and Social Affairs review, Issue 572, pp. 52-54.