“5
Opens” philosophy: Open Opportunities,
Nastasis (2010) highlight the institution’s
ability to meet students’ needs. Sinclaire
—
—
Tolman’s
students’
Tolman’s
Parasuraman’s SERVQUAL model (1988),
students’
students’
–
–
(Cronbach’s
Cronbach’s
Cronbach’s
Cronbach’s
Cronbach’s
Cronbach’s
satisfaction with the university’s
model’s
β
(β
(β (β
(β
Materials (β = 0.130); Training
(β
“Faculty Expertise”
“Training
Organization”
and Vo (2023). According to Herzberg’s
