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Nội dung Text: Bài giảng Tiếng Anh 10 - Unit 4: Special Education (Writing)
- Te am 1 Te am 2
Moon Sun
- Unit 4 : S pe c ial e duc atio n
• Le s s o n D: Writing
A le tte r o f
c o mplaint
I – Pre Writing
- Tas k1.
After studying for two weeks at English for
Today Centre, Xuan Bac notices that
everything is worse than what the
advertisement says. Van Dung wants to study
at this centre and Xuan Bac tells her the facts.
Role play and Complete the dialogue
below
- Work with partner and fill in the blanks
with right answer
A. Not all of them are native teachers
B. Only some of them. Mine is not
C. in reality, classes often start late and finish early
D. I’m not happy with it at all
E. I don’t. I have to pay for them
F. that’s not true. My class has 30 students
- Van Dung : Are you happy with your study at English for Today
centre?
Xuan Bac : No, (1)……………………………………………
D. I’m not happy with it at all
Van Dung : Are all the teachers native speakers?
Xuan Bac: No, (2)……………………………………………..
A. Not all of them are native teachers
Van Dung: The advertisement says there are no more than 20
students in a class. Is that true?
Xuan Bac: No, (3)…………………………………………….
F. that’s not true. My class has 30 students
Van Dung: Do you get free books and cassette tapes?
Xuan Bac: No, (4)……………………………………………
E. I don’t. I have to pay for them
Van Dung: What about the classrooms? Are they air-
conditioned? B. Only some of them. Mine is not
Xuan Bac: No. (5)…………………………………………………
Van Dung: What don’t you like most about the centre?
Xuan Bac: It’s the time. They classes
C. in reality, say theoften
class time
start late is
andfrom
finish5:30
early
p.m to 8:30 p.m but (6)…………………………………………...
Van Dung: Well, everything is different from what the
advertisement says. What are you going to do?
Xuan Bac: I am going to write a letter of complaint to the
director of the centre.
- What were What happened to you
advertised
- Native teachers - Only one native teachers
only / All Vietnamese teachers
- No more than 20 - About 50 students in
students per class class
- Free books and - Paid 100.000 VND for
cassettes tapes. books and cassettes
- All air-conditioned
- Only one ceiling fan in
rooms classroom
- Start late but finish early,
- 5.30 pm – 8.30 pm teacher arrived late.
- Fo rm o f a
Address of
le tte r 53 Ho
sender
Xuan Huong street Hanoi-
Address of
Vietnamreceiver
The Director –English for Today Centre
Dat
731 Van Xuan Street Hanoi-Vieetnam e
Salutatio
n 22nd February, 2006
Reason for
Dear Sir,
Writing
I am writing to complain about the poor quality of the service at your centre.
Complaint seems to be worse than what you say in the advertisement.
Everything
……………………………………………………………………………………
Solution for
……………………………………………………………………………………
problem
To resolve the problem, I require you to give me a refund. Enclosed is a
copy of the receipt.
I look forward to hearing from you and to getting a quick resolution of this
proplem.
Closin
Please contact me at the above address g or by phone at (04) 7. 222999
Signatur
e Yours faithfully
- Useful suggestion
You say that….. but ….
Example:
You say that there are only native teachers but my class has
2 Vietnamese teacher.
• In the advertisement, you say… but in reality, we have
to…
• The …. is not the same as what the advertisement says.
• Not only …. but also…
• I know/ hear that / can see from your advertisement that
….. but ….
- II – While Writing
4 Gro ups
III – Po s t Writing
Pre s e ntatio n and c o rre c tio n
- Mo de l le tte r
53 Ho Xuan Huong street Hanoi-
Vietnam
The Director –English for Today Centre
731 Van Xuan Street Hanoi-Vieetnam
22nd February, 2006
Dear Sir,
I am writing to complain about the poor quality of the service at your centre.
Everything
First, you seems to there
say that be worse thannative
are only what you say inbut
teachers themy
advertisement.
class has 2 Vietnamese
teachers and only one native teacher. You also say that each class has no more
than 20 students, but there are over 30 students in my class. This isn’t ideal for a
language class at all.
In the advertisement, we know that we can have books and cassette tapes free
of charge, but in reality, we have to pay for them.
In addition, to make the matter worse, the classroom is not air- conditioned. This
is not quite acceptable.
Finally, what I don’t like most about your centre is the time. The class time is not
the same as what the advertisement says// it’s mentioned in the advertisement.
Classes not only start late but also finish early.
To resolve the problem, I require you to give me a refund. Enclosed is a copy of the
receipt.
I look forward to hearing from you and to getting a quick resolution of this proplem.
Please contact me at the above address or by phone at (04) 7. 222999
- • First, you say that there are only native teachers but my class
has 2 Vietnamese teachers and only one native teacher. You also
say that each class has no more than 20 students, but there are
over 30 students in my class. This isn’t ideal for a language class at
all.
• In the advertisement, we know that we can have books and
cassette tapes free of charge, but in reality, we have to pay for
them.
• In addition, to make the matter worse, the classroom is not air
conditioned. This is not quite acceptable.
• Finally, what I don’t like most about your centre is the time. The
class time is not the same as what the advertisement says//
it’s mentioned in the advertisement. Classes not only start late
but also finish early.
- IV – Ho me wo rk
Choose a product introduced in the Game and
write a complaint letter about it .
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