would like to introduce this encyclopedia of psychology
by focusing on both twenty-first century
and more distant historical contexts, while additionally
highlighting the scope and depth of the work of
psychologists, their students, and their supporters.
As reading these volumes will show, psychology is a
diverse and large field. It is also a science. I remind
readers that most of the research described in these
volumes is completed through the silent contributions
of tens of thousands of volunteers as well as
nonhuman animal participants.
Chapter 14 - Managing employee attitudes and well-being. In this chapter students will be able to: Describe the effect of emotions and attitudes on employee behavior; identify four ways in which employees respond to job dissatisfied; explain how job satisfaction relates to customer service and satisfaction; distinguish organizational commitment from continuance commitment, including their effects on employee behavior;…
Chapter 6 - Values, attitudes, job satisfaction, and counterproductive work behaviors. The learning objectives for this chapter include: Explain Schwartz’s value theory, and describe three types of value conflict; describe the values model of work–family conflict, and specify at least three practical lessons from work–family conflict research; identify the three components of attitudes and discuss cognitive dissonance;...