This chapter shows you how to configure Voice over IP (VoIP) on the Cisco 3600 series. For a
deion of the commands used to configure Voice over IP, refer to the “Voice-Related
Commands” chapter in the Voice, Video, and Home Applications Command Reference.
VoIP enables a Cisco 3600 series router to carry voice traffic (for example, telephone calls and faxes)
over an IP network.
English for Telephoning is part of the Express series. It is the ideal quick course for anyone who needs to make effective telephone calls in a business context. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive specialist course of for self-study.
Chapter 5 content: Recording vital signs, documenting telephone calls, creating a letter to a patient or about a patient, creating a letter unrelated to a patient, sending a test report to a patient, Creating an excuse note and order form for a patient, using practice guidelines, using “my websites”, using the calculator utilities.
After completing this chapter, you will understand which calls may be handled by the medical assistant and which require the physician's attention. This chapter helps you identify which calls are considered emergencies and how to properly route these calls. You will learn how to effectively handle difficult telephone situations or complaints and how to properly document messages taken.
Business Vocabulary in Use Elementary is in the same series as Business Vocabulary in Use Intermediate and Advanced. It is designed to help you to learn basis business vocabulary. It also helps you to learn the language of business communication situations, telephone calls, business writing, presentations, and meetings...
You will find certain words or phrases criticized here listed in dictionaries. Note carefully labels like dial. (dialectical), nonstandard, and obsolete before
assuming that the dictionary is endorsing them. The primary job of a dictionary is to track how people actually use language. Dictionaries differ among
themselves on how much guidance to usage they provide; but the goal of a usage guide like this is substantially different: to protect you against patterns
which are regarded by substantial numbers of well-educated people as nonstandard....
Telecommunications is now the fastest changing part of the IT industry,
encompassing vast disciplines from distributed systems to real-time
applications. I have had the pleasure of being involved in what I believe
is the most exciting time in its history. It wasn’t always this way, as telecommunications
started out as a novelty: ‘‘An amazing invention, but who
would want to use one?’’ – US President Rutherford B. Hayes after making a
telephone call from Washington D.C. to Philadelphia. Interestingly
however, in 1879, the first telephone was installed in the White House.
"English is the most widely spoken language in the history of our planet, used in some way by at
least one out of every seven human beings around the globe. Half of the world's books are written
in English, and the majority of international telephone calls are made in English. Sixty percent of
the world's radio programs are beamed in English, and more than seventy percent of international
mail is written and addressed in English. Eighty percent of all computer texts, including all web
sites, are stored in English....
LISTENING Listen to the following conversation about a call connect system, or PABX (Private Automatic Branch Exchange). The conversation is between Tim Allison, a sales representative, and John Gibbs, manager of company in the south of England. 4.1. Complete the table. Functions a. Internal calls Instructions i. ii b. External calls i ii iv v c. Transferring calls i ii iv v d. Automatic call- back i ii iv Pick up the handset ... Pick up the handset ... ... ... Pick up the handset Wait for the internal dial-tone ... ... Dial your internal correspondent ... ...
Diễn đạt số lượng đối với danh từ đếm được có thể sử dụng những từ hoặc cụm từ sau: All; Most (tất cả, hầu hết) Most hospitals use telephone service. Every (mọi) Every doctor has got a mobile phone. Many/ A lot of (nhiều) A lot of customers are pleased with the new service. Some; Several /A few: (vài, một số) Some telephone sets are in red. Few (ít) No; None of (không) No calls
What are you doing tomorrow? (TAKING TELEPHONE CALLS)
1. YÊU CẦU GỌI ĐIỆN THOẠI
Để được nói chuyện với người mình muốn trên điện thoại, đôi khi ta phải đặt yêu cầu. Can I speak to the manager please? Could I speak to the manager please? May I speak to the manager please?
Nếu bạn muốn ít trang trọng hơn, bạn có thể nói talk to thay vì speak to Can I talk to the manager please?
When new to sales, I followed the advice provided to me by both company
training and various books and tapes on the subject. That advice
was to prospect via cold calling. I was taught to use both telephone and
in-person cold calling, or “pounding the pavement,” and that it was the
honorable thing that hardworking salespeople did to succeed.
Even though it worked for a while, I always had to struggle to make
my numbers that way. All too often, I didn’t make my numbers at all,
and I eventually became frustrated altogether with cold calling.
Meaning giữ máy (đợi ai
Example Could you hold on for a minute; she will come in just a moment.
n/ đó) dập máy,
No, don't hang up the phone!
p/ kết thúc cuộc gọi
gọi điện cho ai
Helen rang me up early this morning
.to confirm the date of the talk show. put /p t θru / through get / et θru / through /k call back bæk/ ai the office. To be honest, I don't like to pick up pick up /p k p/ nghe điện thoại the phone from a strange number. It always brings me trouble. l...
Internet telephony refers to communications services—voice, facsimile, and/or
voice-messaging applications—that are transported via the Internet, rather than
the public switched telephone network (PSTN). The basic steps involved in
originating an Internet telephone call are conversion of the analog voice signal to
digital format and compression/translation of the signal into Internet protocol
(IP) packets for transmission over the Internet; the process is reversed at the
The ambulance sped down the Denver highway carrying Mr. Rosnes Avon to the
hospital. The flashing lights illuminated the darkness of the night, and the siren
alerted those drivers who braved the icy cold weather.Mrs. Avon’s voice was clearly
shaken as she placed the emergency telephone call a few minutes earlier. Her hus-
band was complaining of severe palpitations in his heart and shortness of breath.
She sat next to him in the rear of the ambulance and held his hand in silence, but her
eyes could not hide her concern and fear....
E-mail and the Internet now make day to day to
communication easier to organise, but distance
makes it even more important to have a clear
action plan with proper phases; to plan meetings
carefully; to specify deliverables and to keep to
them; to be clear from the outset about how
outcomes will be assessed.
Conference telephone calls, internet chat rooms,
project focus groups are all good ways of
An increasing number of telephone services are offered in a fully automatic
way with the help of speech technology. The underlying systems, called spoken
dialogue systems (SDSs), possess speech recognition, speech understanding,
dialogue management, and speech generation capabilities, and enable a
more-or-less natural spoken interaction with the human user. Nevertheless, the
principles underlying this type of interaction are different from the ones which
govern telephone conversations between humans, because of the limitations of
the machine interaction partner.
The ambulance sped down the Denver
highway carrying Mr. Rosnes Avon to the
hospital. The flashing lights illuminated the
darkness of the night, and the siren alerted
those drivers who braved the icy cold
weather. Mrs. Avon's voice was clearly shaking
as she placed the emergency telephone
call a few minutes earlier. Her husband was
complaining of severe heart palpitations and
shortness of breath. She sat next to him in the
rear of the ambulance and held his hand
in silence, but her eyes could not hide her
concern and fear....