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Sinh viên được phép sử dụng tài liệu
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……. (Ghi rõ loại tài liệu được sử dụng) ……….....
- Sinh viên nộp lại đề thi cùng bài thi
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ĐỀ THI KẾT THÚC HP / KỲ 2 2020- 2021
Học phần: TIẾNG ANH KINH DOANH
Thời gian làm bài: 55phút
Họ và tên sinh viên: …………………………….. Số báo danh: …..… MÃ ĐỀ THI: 1
Part I. VOCABULARY
Questions 1-5: Use ONE word in Box A and ONE word in Box B to write a word partnership
that matches each of the following definitions.
NB. There are more words in the boxes than necessary
A B
Example: Another word for CEO = managing director
1. The length of time people continue to buy a product ……………………
2. The act of adding more products to the existing line ……………………
3. An individual item in a negotiation ……………………
4. A way of socializing to create a friendly atmosphere before ……………………
negotiating.
5. A type of discussion between two business partners ……………………
finding ways to resolve their business transaction.
In this discussion, they are not aiming for a good future relationship.
Part II. LANGUAGE IN USE
Use the clues given in the brackets to complete the conversation between (A) the bank representative
and (B) Mrs. Ha Vu.
Mrs. Ha Vu is planning to open her own business – Dingo Donuts. She went to see a credit officer at a
local bank to apply for a loan to finance her start-up.
A: …………………………………………………………………………………… (6. Greetings)
small
cooperative
product focus
brand deal line competitive managing
stretching negotiation
filling concession
director point talk awareness lifecycle
Ghi chú: - Sinh viên không được phép sử dụng tài liệu ☒
Sinh viên được phép sử dụng tài liệu
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……. (Ghi rõ loại tài liệu được sử dụng) ……….....
- Sinh viên nộp lại đề thi cùng bài thi
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B: My name’s Ha Vu. I am 56 years old. I want to open Dingo Donuts - a small bakery - at my own
house near the Dragon Bridge. I already have savings of VND20 million, but I need to borrow
VND100 million to refurbish my kitchen.
A: ……………………………………………………………………………? (7. job or experience)
B: Actually, I was working as a nurse before retirement. However, I love baking, and I’ve already been
baking pastries and desserts for my grandchildren for more than 10 years.
A: ……………………………………………………………………………? (8. staff)
B: I am thinking of selling an average of only 100 donuts every day. I think I can handle this, so I shall
not need to hire anyone.
A: ……………………………………………………………………? (9. product or competition)
B: I would like to sell delicious and wholesome doughnuts with a variety of fillings at competitive
prices, using seasonal and local produce, suitable for both vegans and non-vegans. I shall also use
only biodegradable bags. Therefore, I am confident that my donuts are appealing to many
consumers, especially those who are busy, health-conscious, and eco-friendly.
A: ……………………………………………………………………? (10. ending the conversation)
B: Thank you very much. I look forward to hearing your decision and sincerely hope you will provide
me with the loan to enable me starting up my business.
Part III. OPEN QUESTIONS
Examine the conversation in Part II and think critically to answer the following questions.
11. Is Dingo Donuts business a partnership or a sole trader? Why?
12. What is the objective of her business?
13. What are the strengths of Mrs. Ha Vu regarding the operations of her business?
14. What are the weaknesses of Mrs. Ha Vu regarding the operations of her business?
15. If you were the credit officer, would you approve the loan application of Mrs. Ha Vu? provide your
reasons.
Part IV. BUSINESS CORRESPONDENCE
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Sinh viên được phép sử dụng tài liệu
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Write an email to Mrs. Ha Vu to let her know of the bank’s decision regarding her loan application.
In your letter, you should:
16. start the letter, i.e. mention her loan application or the meeting at the bank
17. inform her of the bank’s decision
18. inform her of the bank’s reasons for such decision
19. inform her of the necessary procedures or conditions
20. end the letter
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