200 trang
11 lượt xem
3 lượt tải
Balanced scorecard approach
Master's thesis of Applied Science: Measuring contractors' business performance: effective use of a balanced scorecard approachThe primary objective of the research is to develop a balanced scorecard framework for construction contractors and measu re performance of contractors using that framework. The results of the questionnaire survey carried out and follow-up interviews conducted among 34 senior managers in Melbourne revealed that the above performance measurement framework is appropriate to use in a contracting organisation. The respondents perceive that the process management perspective measurement is more desirable than others. The stakeholder management perspective received moderate rating, while business development and innovation and learning perspectives both received average importance rating by the respondents.
Chịu trách nhiệm nội dung: Nguyễn Công Hà. ©2025 Công ty TNHH Tài Liệu trực tuyến Vi Na.
Địa chỉ: 54A Nơ Trang Long, P. Bình Thạnh, TP.HCM - Điện thoại: 0283 5102 888 - Email: info@tailieu.vn
Giấy phép Mạng Xã Hội số: 670/GP-BTTTT cấp ngày 30/11/2015