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Multi-objective model

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  • Customer satisfaction measurement, through MUSA model, provides the analysts with the highest and lowest performance indicators, pointing out the leverage opportunities and the weaknesses of the company. An extension of the MUSA methodology for modelling customer importance preferences for service characteristics is presented in this paper. Several approaches in the context of multiobjective linear programming are examined, which give the ability to compare derived and modelled weights of the satisfaction dimensions and to introduce the principles of Kano’s model to MUSA methodology.

    pdf18p moser 04-03-2009 209 22   Download

  • Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành hóa học dành cho các bạn yêu hóa học tham khảo đề tài: Research Article Mixed-State Models for Nonstationary Multiobject Activities

    pdf14p dauphong20 10-03-2012 27 2   Download

  • In this paper, we consider a multi-objective two person zero-sum matrix game with fuzzy goals, assuming that each player has a fuzzy goal for each of the payoffs. The max-min solution is formulated for this multi-objective game model, in which the optimization problem for each player is a linear programming problem. Every developed model for each player is demonstrated through a numerical example.

    pdf10p vinguyentuongdanh 19-12-2018 9 0   Download

  • This paper we proposed the usage of a multi-objective algorithm to solve Vietnamese spam detection problems. The problem taking into account the specific Vietnamese, English and Chinese characterises was analyzed, then a multiobjective problem for the Vietnamese spam detection was modelled.

    pdf14p viengland2711 23-07-2019 7 0   Download

  • 4 The New Terms of Reference for Science for Governance: Postnormal Science This chapter addresses the epistemological implications of complexity. In fact, according to what has been discussed so far, hard science, when operating within the reductionist paradigm, is not able to handle in a useful way the set of relevant perceptions and representations of the reality used by interacting agents, which are operating on different scales. No matter how complicated, individual mathematical models cannot be used to represent changes on a multi-scale, multiobjective performance space.

    pdf21p hoakimthienduong 21-12-2011 49 4   Download

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