This paper examines the design of interactive exhibitions in art museums, focusing on audience participation. It analyzes digital interactive elements, emphasizing the appeal and connection between viewers and the artwork.

The paper studies the design process of an interactive museum system, emphasizing human and collaborative factors. Analysis of the design of the MOA collection access system.

This research investigates the interactive effects of usability, the designer perspective and user expectations on the user experience (UX) of e-commerce websites. It incorporates the theoretical underpinnings of Norman’s (1988) seminal research specifically, Mental Models and Nielsen’s User Categories (1993) to explore the different mental models, domain and technology expertise of two distinct groups – users and designers – in the interaction with a selected system image, that of the e-commerce website. In this study, the system image is representative of an e-commerce website user experience.