Nermeen Ismail provided a cover-to-cover review of the book, lending considerable expertise in
video and voice over IP.
Jesse Herrera also provided a full review, verifying all parts of the text in minute detail.
The authors are particularly grateful to Stuart Taylor for providing a number of suggestions and
comments on the introduction and architecture chapters; to Tripti Agarwal for taking time to
review the H.323 section and provide her insight on CallManager signaling implementation
details; to Judy Gulla for doing a thorough review of the SIP chapter and providing valuable
comments; to William May for reviewing the media control chapter; and to Dan Wing, who was