Nhận thức, thái độ và các yếu tố liên quan của điều dưỡng sau khi được đào tạo khung giao tiếp SBAR trong bàn giao thông tin người bệnh tại Trung tâm Phẫu thuật Thần kinh, Bệnh viện Hữu Nghị Việt Đức năm 2024

Ensuring seamless and accurate information exchange during patient handover is paramount for patient safety and the quality of care in healthcare settings. Communication breakdowns are frequently cited as significant contributors to adverse events, underscoring the critical need for standardized approaches. The SBAR (Situation, Background, Assessment, Recommendation) communication framework has emerged as a widely recommended tool to enhance clarity, reduce errors, and foster effective teamwork among healthcare providers. This study addresses a pertinent gap by investigating nurses' perceptions, attitudes, and the factors influencing their adoption of the SBAR framework following dedicated training within a specialized clinical environment, specifically the Neurosurgical Center at Viet Duc University Hospital.

Nurses, nurse educators, hospital administrators, and healthcare researchers focused on patient safety, communication, and quality improvement in clinical settings, particularly in neurosurgical and critical care.

This study critically examines the effectiveness of SBAR communication framework training on nurses' perceptions and attitudes regarding patient handover at the Neurosurgical Center, Viet Duc University Hospital, in 2024. Employing a cross-sectional design, the research involved 87 nurses who had completed SBAR training. Data was meticulously collected using standardized questionnaires assessing their perception and attitude towards the framework, then analyzed using SPSS 20.0 with both descriptive and inferential statistics. Key findings revealed average perception scores of 13.03 ± 1.97 and attitude scores of 31.53 ± 8.27, indicating a generally positive outlook among the nursing staff. Significantly, the study identified that knowledge levels varied across departments, while attitudes were influenced by educational background and the frequency of SBAR training. Furthermore, departmental affiliation, education level, and training frequency were statistically associated with nurses' perceptions after SBAR training. These results suggest that while SBAR training has promising effects in standardizing communication and enhancing patient safety, its successful integration into clinical practice is contingent upon regular reinforcement and tailored adjustments to specific departmental contexts. The implications underscore the importance of ongoing education and customized implementation strategies to maximize the long-term benefits of the SBAR communication framework in improving patient care and teamwork.