Module 6: Deployment Tools and ADC Tools
Customers that installed Exchange 2000 experienced a paradigm shift in the
complexity of the underlying operating system. With Windows 2000
introducing several new concepts, installers were burdened with learning the
differences in how Active Directory uses Domain Name System (DNS),
Lightweight Directory Access Protocol (LDAP), and a variety of new server
roles for establishing suitable infrastructures for Exchange 2000. Microsoft
Product Support Services learned that these infrastructures failed too often, or
were never configured correctly at their inception. Although many of the
support calls were caused by platform-level mishaps (such as improper DNS
configurations, Active Directory permission-misconfigurations, and lack of
connectivity to operations masters), more daunting challenges existed for
migrations from...
