Đề thi toeic năm 2009- 4

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NEW TOEIC Part 5 / 6 / 7 Part 5 + Part 6: finish within 23 minutes 101. The unexpected, sharp drop in profits during 105. Since our billing cycle ends on the 22nd, the the second quarter was a big _______ to the statement you received yesterday does not _______ members of the corporation's executive committee. payments made on your account after July 31st. (a) disappoints (a) demonstrate (b) disappointing (b) reflect (c) disappointed (c) prove (d) disappointment (d) examine 102. After a thorough review of the _______, Mr. 106. If new employees have questions about their Turner and I both believe we're going to have to medical benefits or _______ plans, please refer them think about hiring outside the company. to Lindsay in Human Resources. (a) postings (a) penchant (b) resumes (b) pensive (c) job listings (c) pension (d) seminar (d) penance 103. The problem is that either the copying machine 107. Although record sales were experienced last is out of toner, or we need to call the service number year, the company was _______ to downsize for _______ assistance again. employees following an unexpected decrease in (a) cartridge orders this year. (b) scheduled (a) enforced (c) technical (b) forceful (d) automatic (c) forcible (d) forced 104. Last month, we hired a new freelance web designer to _______ the site; however he hasn't been 108. You should _______ to the client with a polite able to give much time to our project so far. letter thanking him for raising these concerns with us (a) outline and also assure him the problem will be addressed. (b) close down (a) acknowledge (c) update (b) return (c) reply (d) uplift (d) reciprocate 109. All candidates considering a position within our Computer Services Department should have 1
experience in database management _______ 114. As sales manager, Ms. Argento _______ computer maintenance. employee productivity, improved staff morale, and (a) yet created motivating sales team goals. (b) and (a) has increased (c) but (b) increased (d) because (c) increasing (d) increase 110. If we can _______ a larger office space, without a doubt, I think we will see a noticeable 115. The supervisor says you can research new increase in employee satisfaction and productivity . software packages, but that does not _______ mean (a) borrow that she will approve new expenditures. (b) donate (a) necessity (c) lease (b) necessary (d) receive (c) necessities (d) necessarily 111. If we don't _______ the invoice by the end of the week, please call the company's hotline and ask 116. Many don't realize that RTC is one of the if there's a problem with our order. twenty-two subdivisions of Adaptek United, one of (a) receive the nation's leading _______ companies. (b) receipt (a) transit (c) receivable (b) transient (d) receptive (c) transitive (d) transitory 112. Could you look into renting a _______ hall with at least a two hundred person seating capacity 117. One new industry development is the use of for the annual awards ceremony. micro-financing institutions that _______ lenders to (a) banquet issue loans through online payment websites. (b) bouquet (a) tolerate (c) buffet (b) stop (d) bankrupt (c) enable (d) disable 113. I don't think Mr. Pederson was _______ by the casual explanation Joe offered for the disastrous 118. There won't be any way to compare the figures mistakes he made in the training manual. in the market analysis until the information is (a) amusing _______ in a spreadsheet and we can review it. (b) amusement (a) checked in (c) amused (b) laid out (d) amuse (c) jotted down (d) run by 2
119. The evaluation forms that you requested should 124. The new chief executive officer's job offer have been _______ to all the production employees won't be _______ until all parties have agreed on the in your division several weeks ago. recommendations made by the company board. (a) noticed (a) finalized (b) accepted (b) finalist (c) included (c) finally (d) distributed (d) finals 120. The owners relied on grassroots marketing to 125. The company just implemented a new policy reach the community and _______ more customers that allows in-house accountants to _______ to the local restaurant. personal checks for our employees but only for (a) charm amounts under five hundred dollars. (b) tempt a) cache (c) attract (b) crash (d) persuade (c) chase (d) cash 121. Mr. Lewis needs to know as soon as possible _______ you will be arriving in Philadelphia early in 126. At this point and time, I think Thomas Simpson the morning or later in the afternoon. is the most _______ applicant we interviewed for (a) where the data management position. (b) how (a) qualified (c) whether (b) relevant (d) either (c) complete (d) improved 122. _______ last year's devastating flooding, tourism in the well-known areas of Mozambique is 127. Between 1995 and 1998, the World Finance thriving once again, mainly due to aggressive Institution _______ over $800 million dollars to marketing campaigns. business leaders in developing countries. (a) By (a) accounted (b) Although (b) borrowed (c) Despite (c) lent (d) With (d) used 123. Once we sign the merger _______ with 128. The company over-marketed and then held a Lovelace Art Supplies, we will be the largest meeting to discuss _______ for increasing provider of arts and crafts materials in the city. availability of the product. (a) understanding (a) advertising (b) conclusion (b) solutions (c) agreement (c) difficulties (d) proposition 3
(d) shortcomings (d) criticize 129. If you don't feel better by tomorrow morning, I 134. Every employee of the company, with the _______ that you call your supervisor, stay home _______ of Sarah Young and Jacob Marquez, is from work and make a doctor's appointment. required to attend the safety course on May 1st. (a) consider (a) exemption (b) suggest (b) acceptation (c) think (d) believe (c) exception (d) acceptance 130. All of the new hires at the law firm signed a _______ agreement which clearly states the firm's 135. Before the merchandise is _______ introduced protocol and company expectations regarding to the market, it undergoes countless reviews and privacy. safety tests all designed for quality assurance . (a) confident (a) never (b) confidently (b) ever (c) confidentiality (c) seldom (d) confidentially (d) rarely 131. I am sorry to hear that you are having personal 136. I am sorry to report that it is _______ for us to problems, but that is not an _______ for arriving at finish the project by tomorrow's deadline, but we can work an hour late on a regular basis. certainly have it done by the middle of next week . (a) excused (a) imperative (b) excuses (b) important (c) excusing (c) impeccable (d) excuse (d) impossible 132. The USA Times reported that Seattle's largest 137. With the _______ of gasoline rising, companies and favorite local cafe chain Coffee Dream was are investigating the viability of alternative fuels that bought out _______ a national chain last week. burn cleaner and are renewable as well . (a) with (a) cost (b) by (b) payment (c) at (c) charge (d) for (d) fee 133. Sam expressed to me that he doesn't feel that 138. When the customer came into the shop this you have the right to _______ his project when you morning, she started _______ that her new watch haven't even read the literature pertaining to it . stopped working after only two days of normal wear. (a) critical (a) complain (b) criticized (b) complainer (c) criticizing (c) complaining 4
(d) complaint 140. Kathy just called and said that the photo editor 139. When she found out the company was at Dollars Magazine asked for the page layouts for increasing its 401k matching contributions, Ms. next month's issue _______ tomorrow morning. Jackson put her entire bonus _______ her 401k (a) with account. (b) from (a) around (c) by (b) into (d) on (c) by (d) towards Questions 141-143 refer to the following letter. National Travel Agency Association 18th Annual Convention February 21 - 25, 2007 Cape Town, South Africa Members of the National Travel Agency Association (NTAA) should mark _______ calendars for the upcoming annual convention. 141. (a) our (b) its (c) their (d) my The convention will be held in Cape Town, South Africa to reflect the growing interest in tourism on this continent. The agenda for the convention is packed with presentations, seminars and working groups covering a wide variety of topics relevant to travel agency employees. A new session on visa regulations and an expanded workshop on effective office management _______ to the schedule to help your agency increase its success. 142. (a) had been added (b) have been added (c) has been added (d) would have been added Don't miss this exciting convention! Registration fees are $150 for employees of NTAA members, and $200 for non-members. The registration fee includes all materials and meals. Members who register for the convention before January 15 will receive a 10% discount. In addition, rooms have been reserved at the Grand Vista Hotel in Cape Town; ask for the special NTAA discount rate. The _______ way to complete your registration is to visit our website, www.ntaa.org. 143. (a) more convenient (b) less convenient (c) most convenient 5
(d) least convenient Questions 144-146 refer to the following letter. Jill Meiki 4569 Bellamont Ave Edinburg, TX 78539 (956)383-5914 Dear Hiring Manager, I am writing in response to the advertisement in The Monitor seeking candidates for the Project Coordinator position. I am _______ interested in this position and would like to formally submit my resume for your review. 144. (a) hardly (b) barely (c) extremely (d) just My professional experience and knowledge precisely match the _______ specified in your advertisement. 145. (a) qualifiers (b) qualifications (c) quality (d) qualify My background includes a wealth of experience in business administration, specifically in communications and marketing. Plus, my professional experience is supplemented by my academic background, which includes formal training in Business Management and Communication. I believe I can contribute a great deal to your organization in terms of dedication and innovation. My drive and motivation to get the job done in an efficient and professional manner have proven beneficial to my past _______, and I hope to show you what a true asset I can be. 146. (a) background (b) business (c) education (d) employers Questions 147-149 refer to the following letter. BANK GOLD Your Community Bank Dear Mr. Oh Dae-Su, 6
I am writing to _______ you to the Bank Gold family. 147. (a) receive (b) welcome (c) include (d) accept We pride ourselves on _______ excellent service for over thirty years, and we are happy to add you to our growing number of satisfied customers. 148. (a) provided (b) provide (c) has provided (d) having provided In today's big banking world, we know you have many banks to choose from, and we appreciate your decision to do business with Bank Gold. In two to three business days, you _______ receive another mailing from us, which will include your ATM card and a Quick Review Pamphlet that will outline our services and important numbers for your reference. 149. (a) will (b) may (c) can (d) would Questions 150-152 refer to the following letter. Markslist.com Resists Corporate Buy-Out Chicago - The creator of Markslist.com, Mark Cavanaugh, met with investors last week in a move that was predicted by many to put the popular website in the hands of very powerful man: billionaire Reinaldo Salazar. Salazar proposed a corporate buy-out that would give him ultimate _______ of the website. 150. (a) organization (b) prediction (c) control (d) profits However, a stipulation was added that would allow Cavanaugh to have some creative control. Cavanaugh _______ voiced his disapproval against Salazar's motives and stated he would do everything he could to prevent the takeover. 151. (a) suddenly (b) sadly (c) abruptly (d) reportedly Still, Cavanaugh has not formally rejected the offer and is not _______ to give his formal response until the end of the week. 7
152. (a) expected (b) expecting (c) expectation (d) expect Part 7 : finish within 22 minutes Memorandum To: Cal Commerce Employees From: Jenny Calhoun, Office Manager Re: Office Closures The main office of Cal Commerce and all branches will be closed from December 22 to January 2 for the holidays. Additionally, several branches will be closing early on Thursday, December 21. Please consult the chart below for more detailed information on branch closings. Miami December 21 - noon closing Coconut Grove December 21 - regular business hours Virginia Gardens December 21 - regular business hours Bay Heights December 21 - closing at 3 p.m. Palmetto Bay December 21 - noon closing We remind all employees to submit time sheets to the payroll department by 1 p.m. on December 19 to ensure payment before the holiday closing. If you are not able to turn in your time sheet by the 19th, you will not get paid for the final pay period of the year until regular business hours resume on January 2. We wish all of our employees and their families a happy holiday season. For more information on this and other holiday closures, please visit our website: www.calcommerce.com. (d) To attract visitors to the company website 154. When does the Palmetto Bay branch close on December 21? (a) 12 p.m. 153. What is the purpose of the memorandum? (b) 1 p.m. (a) To remind employees to fill out time sheets correctly (c) 3 p.m. (b) To inform workers about an upcoming (d) 6 p.m. change in office hours (c) To announce the opening of a new branch in Miami 8
155. By what date do the time sheets need to be 156. What will happen if employees don't turn in turned in? their payroll information by the designated time? (a) December 19 (a) They will have to visit the payroll (b) December 21 department in person. (c) December 22 (b) They will not receive holiday pay on their (d) January 2 checks. (c) They will have to fill out a new time sheet. (d) They will not be paid until after the holiday. IntelliCorp is Now Hiring Work with one of the nation's top recruiting companies and gain valuable skills for tomorrow! IntelliCorp is currently looking for ambitious individuals to fill an important data entry position at our new Summerville office. The Data Entry Specialist will be in charge of updating and maintaining our database as well as improving upon our existing system. Duties will include programming as well as be responsible for data entry. The Data Entry Specialist will also be responsible for communicating information with other branches around the country in a timely manner and will work under the direct supervision of the Branch Manager. Candidates must possess a bachelor's degree, preferably in information technology or programming, although candidates with degrees in other disciplines will be considered. Other preferred qualifications include: familiarity with databases, attention to detail, proficiency with database software, experience maintaining electronic files and the ability to work independently. We offer excellent insurance benefits as well as a retirement plan. We also provide paid training and a fun work environment. Compensation is commensurate with experience and performance. For more information on the position, contact Michelle at 607-332-0003 or email hiring@IntelliCorp.com. 157. Where would this announcement appear? (a) Ask the branch manager (a) In a national database (b) Check the company's homepage (b) On an employment website (c) Go to the Summerville office (c) In a software catalogue (d) Call the number provided (d) In an employee's handbook 158. What is NOT listed as a qualification? 160. The word “discipline” in paragraph 2, line (a) A degree in business 5 is closest in meaning to (b) A knowledge of certain computer programs (a) obedience. (c) The ability to be detail-oriented (b) punishment. (d) The capability to work alone. (c) field. 159. How could a candidate get more (d) university. information? Economist Joao Arruda Receives Lifetime Achievement Award 9
Last week the University of Sao Paulo awarded Joao Arruda, one of the most influential economists of our time, with a Lifetime Achievement Award. The ceremony was held at the university, which is located on the outskirts of Sao Paulo, not far from his hometown of Mairipora. Arruda is the economist credited for the economic recovery of his native Brazil by recommending progressive economic plans based on micro-lending and sustainable development. Two years ago, he was awarded the prestigious Nobel Prize for this work. As Minister of Finance for Brazil, he also helped develop a thriving economy based on ecotourism that would not disrupt the fragile environment of the Amazon nor interfere with the indigenous groups that call the Amazon home. Arruda trained under the great Robert Jenkins and was part of The Chicago Five, an elite group of economists at the University of Chicago. From the beginning of his illustrious career he has been credited with revolutionary thinking, especially in the field of Solidarity Economics which emphasizes the importance of a local, culturally-centered economy. 161. What is this article about? (a) The elite group of economists known as The 163. What is Arruda's specialty? Chicago Five (a) Sustainable development (b) The economics department at the University (b) Micro-lending of Chicago (c) Ecotourism (c) The accomplishments of a pioneer in (d) Community economics economics (d) The road to economic recovery in Brazil 164. The word “prestigious” in the first paragraph, line 5 is closest in meaning to 162. Where was Joao Arruda born? (a) popular. (a) Sao Paulo (b) valuable. (b) Chicago (c) respectful. (c) Mairipora (d) reputable. (d) Amazonas. ELECTROGOLD CORDLESS TELEPHONE Style #32445-EG Thank you for choosing the ElectroGold Cordless Telephone. Get ready to experience and enjoy the telephone rated number one by Consumer Communications Report. To get the most out of your telephone, please read through the manual to learn about the dozens of new features included with your phone. These include a speakerphone in the handset and the base, a spare battery, and a message display screen. Also included is a new voice-mail indicator to alert you about new 10
messages. Your new phone is also hearing-aid compatible and comes with adjustable volume for the handset and base speakerphone. If you are short on time, you can just look through the Quick Guide, which has easy-to-follow picture guides of how to set up your phone and can help familiarize you with some of the most basic functions. If you have any questions about how to use these features, you can consult the Owner's Manual or just call our award-winning customer service representatives toll-free at 1-800-ELECTRO (1-800-353-2970). We are available round- the-clock to help you with any questions or concerns. (a) The Quick Guide has more detailed 165. Who is most likely the reader of the instructions. instructions? (b) The Quick Guide is more concise. (a) A lab technician (c) The Owner's Manual has easy-to-follow (b) A phone operator pictures. (c) The product's owner (d) The Owner's Manual is available online. (d) A hearing impaired person 168. What would a person who didn't have a lot 166. What is NOT a feature on the cordless of time most likely do? telephone? (a) Read through the Owner's Manual (a) Speakerphone in two locations (b) Call 1-800-353-2970 (b) An extra power source (c) Check the new voice-mail indicator (c) An extra base (d) New voice-email indicator (d) Follow the instructions in the Quick Guide 167. What is the difference between the Quick Guide and the Owner's Manual? Economy Shows Signs of Strengthening After Disappointing Year Although financial analysts have been reporting a declining economy for the past four months, new statistics suggest that a recovery is well on its way. According to the Bureau of Labor statistics, unemployment rates have plummeted to an all-time low. Furthermore, in the non-farming business sector, productivity has increased by 6.7%. Some experts cite the upcoming elections for the boost in the economy, pointing out that politicians have lobbied for different policies to help win votes. However, the most recent improvements in the economy can hardly be attributed to the elections. Perry DiScala, Professor of Economics at Bale University, comments, “Economic changes are very cyclical and, for the most part, very slow. Although changes in legislation can influence the economy, it usually takes more time to cause the kinds of changes we're seeing here and would by no means produce immediate effects. The recovery we're experiencing now has more to do with events that took place earlier this year.” 11
169. Where would this article most likely (a) He thinks the election is the primary appear? reason for the improved economy. (a) In the money section of a newspaper (b) He comments that recent legislation has (b) In a business management guide worsened the job market. (c) In a government unemployment report (c) He notes that the changes probably have (d) In an academic bulletin at Bale University more to do with other factors. (d) He cites the elections as the reason for the 170. What does the report suggest about the low unemployment rates. economy? (a) The national economy is declining. 172. How does Professor DiScala (b) Unemployment is increasing. characterize changes in the economy? (c) Voter turnout is on the rise. (a) Repetitive and gradual (d) Trends show economic improvement (b) Steady and predictable 171. What does Professor DiScala say about (c) Quick and influential the effects of the election? (d) Rare and misunderstood Q INFORMATION SYSTEMS EMPLOYMENT HANDBOOK All candidates who have successfully passed the pre-employment background check and are now eligible for potential employment with Q Information Systems are required to read and agree to the following basic guidelines. I. Workplace Basics All employees of Q Information Systems are expected to know and adhere to company rules and bylaws. As a representative of Q Information Systems, employees are required to perform tasks promptly and efficiently and to be courteous and impartial in dealing with clients and co-workers. All employees are entitled to be treated with respect and are encouraged to speak with a human resources employee if this expectation is not met. II. Personal Appearance Although no company-wide rule exists about personal appearance, Q Information Systems expect that all employees dress in a fashion that is appropriate to their position. A general guideline is to dress in a manner consistent with good taste and good personal hygiene. Consult a supervisor in regard to any exceptions to the normal manner of dress (i.e. required special equipment or protective wear). 12
173. When would an employee most likely receive (d) To inform them of disrespectful treatment the handbook? (a) After engaging in disrespectful treatment of 175. What is NOT mentioned as a guideline for clients personal appearance? (b) After wearing inappropriate clothing in the (a) Dress fashionably workplace (b) Maintain personal cleanliness (c) On the first official day of their employment (c) Dress tastefully (d) After they have passed a screening process. (d) Wear suitable clothing. 174. According to the handbook, when should an 176. According to the handbook, what right do Q employee speak to a supervisor? employees have? (a) To notify them about a co-worker's (a) To know the company rules inappropriate attire (b) To complete their tasks efficiently (b) To demonstrate knowledge of company policy (c) To wear protective clothing (c) To ask if special clothing is needed for the (d) To be treated considerately position Horizon Pharmaceutical Sales 5th Annual Employee Appreciation Party Saturday, May 15 7 p.m. Providence Palace Hotel As a way to thank our valued staff, we invite you to attend an evening full of food, fun, music and awards. Saturday, May 15 will be a night to remember. After a buffet dinner catered by Kuri's Specialty Foods, we will all enjoy a rare live performance by jazz legend Francesca Loretto. The party starts at 7 p.m. in the main ballroom of the elegant Providence Palace Hotel and at 10 p.m., we'll announce this year's Employee of the Year. Remember, this is an adults-only party, so book a baby-sitter today. Contact our amazing event planner Betsy in the Promotion Department to have your name added to the guest list. This is the employee event of the year! 177. What event is the invitation for? (a) At Horizon Pharmaceutical Sales (a) A dinner party for company staff (b) At the Providence Palace Hotel (b) A hotel employee appreciation party (c) At Kuri's Specialty Foods (c) A ceremony to honor a musician (d) In the main ballroom (d) An Employee retirement party. 179. What will NOT be offered at the event? 178. Where would an employee RSVP for the (a) A complimentary dinner event? 13
(b) A live musical performance (a) Get a ticket in the marketing office (c) Free on-site babysitting (b) Contact the event organizer (d) An awards ceremony. (c) Vote for the Employee of the Year (d) Adjust work schedule 180. What would an employee who wanted to attend the party most likely do next? Sports Gear Inc. The Journey Begins Here Client Account# 456780 Web Order#: 1088890 Date Ordered: February 04 Dear Alexander Stavros, Thank you for shopping with Sports Gear. We have received your order, and it is being processed. Please check the details of your order below. -------------------------------------------------------------------------------------------------------------------- Bill to: Alexander Stavros Mt. Alto, CO 64638 (Full address hidden for privacy.) Item Description Item # Quantity Price Status --------------------------------------------------------------------------------------------------------------------------- Windblock Gloves 6045BLXJ 1 $35.99 Pending Merchandise Subtotal: $35.99 Shipping Charge: $8.50 Tax: $2.36 Total: $46.85 We will continue to update you on the status of your order via email as items are shipped. In the meantime, you can always review the status of your order by logging onto our website using your username (same as your email address) and password. If you ordered multiple items, some items may be shipped separately with additional shipping charges. If you have any questions about your order, please contact our service team via email at customerservice@sportsgear.com. Please include your original Web order number in the subject line or we 14
will not be able to access your account records. Thank you for your order, and enjoy your gear. 181. Why is Mr. Stavros writing the email? (c) Send an email updating him with the status of his order (a) To alert the company to a mistake in his (d) Ship the gloves with a corrected bill . order (b) To thank the company for their great service 184. How much does the company owe Mr. (c) To ask about the status of his glove order Stavros? (d) To ask that his money be returned. (a) $2.36 (b) $8.50 (c) $35.99 182. What information does Mr. Stavros need to (d) $46.85 email the service team? (a) Username 185. What does Mr. Stavros most likely think (b) Date ordered about the company? (c) Client account number (d) Original order number. (a) He is disappointed about the quality of their products. 183. What will the company most likely do (b) He is dissatisfied with the improper fit of his gloves. next? (c) He is unhappy with the company's high (a) Process the payment for tax and shipping prices. (b) Stop the order and credit his bank account (d) He is unconvinced that they are as good as people say. Jackie Nguyen, President Shaker Publishing 812 Hatter Avenue Billingham, MO 56088 Dear Jackie, After much thought, I have decided to accept an editorial position with Blinker's Publishing. Therefore, I would like to tender my formal resignation from my current position as Executive Administrative Assistant. My last day of work will be Friday, September 1. I have enjoyed being part of your team, and I appreciate the opportunities that have been provided to me during my time with this company. I want to thank you personally for all that you have taught me. By demonstrating what it takes to be successful in this industry, you have become a valued role model to me over the years. I have benefited greatly from my experience in your office, and I know when I leave here, I will greatly miss your wisdom and guidance. 15
If I can be of any assistance during this transition, please let me know. I would be glad to help however I can. Sincerely, Maura Lispector 186. Why did Ms. Lispector write to Ms. (a) To give her the dinner gift certificate personally Nguyen? (b) To schedule her farewell dinner at the (a) To help her find a new administrative restaurant assistant (c) To discuss what needs to be done before she leaves (b) To request a letter of recommendation (d) To offer guidance about her new position. (c) To let her know that she was leaving the company 189. How does Ms. Lispector most likely feel (d) To ask for details about an upcoming project. about Ms. Nguyen? (a) She thinks Ms. Nguyen is hard to work with. 187. What did Ms. Nguyen NOT offer Ms. (b) She wishes Ms. Nguyen had taught her more. (c) She thinks Ms. Nguyen is a good mentor. Lispector? (d) She feels that Ms. Nguyen will make a good (a) A significant pay raise editor. (b) A document recommending Ms. Nguyen (c) A reference for future employers 190. What is Ms. Nguyen's position at the (d) A present to express appreciation. company? 188. Why does Ms. Nguyen want to meet with (a) Editor (b) Team Leader Ms. Lispector? (c) Executive Administrative Assistant (d) President. Marcus Maes Farmer, Maes and Associates 7342 Chestnut Ave St. Charles, Missouri 63318 Dear Mr. Maes, I have enclosed the first draft from the graphic designer for your business sign. I adjusted the height as you requested and fixed the misspelling in the first line. I apologize for the mistakes and hope that this draft meets your approval. Please review the designer's draft, and notify me via fax about any other changes you would like for us to make. We will not begin the actual construction of the sign without your final approval of the design. Also, please remember that based on our original contract, the cost of the sign is due in full by the 10thof the month in order to secure the rate we originally quoted you for the sign. 16
Sincerely, Lori Belani Quick Signs, Inc. P.O. Box 563 St. Charles, Missouri 63301 Business Fax: (636) 323-3534 Enclosure(s) as stated 191. Why is Mr. Maes sending a fax to Ms. Balani? 194. What is the original quoted rate of the (a) To try to get final approval for the design sign? (b) To voice his dissatisfaction with the (a) Two hundred-fifty dollars company (c) To request additional changes for the sign (b) Three hundred-fifty dollars (d) To complain about Mr. Farmer's comments. (c) Five hundred dollars (d) Two thousand three hundred ninety-five 192. What is most likely Mr. Maes' position? (a) Graphic designer dollars. (b) Accountant (c) Accounting associate 195. In her letter, what does Ms. Balani ask Mr. (d) Sign company owner. Maes to do? (a) To fax her a revised copy of the draft 193. Which is NOT an adjustment requested by (b) To ask Mr. Farmer to give final approval for Farmer, Maes and Associates? the design (a) The use of the same type on the sign (c) To look over the draft and fax her any (b) The correction of a misspelled name comments (c) The alteration in the spacing of the second (d) To begin the construction of the sign if they line approve. (d) The placement correction of one of the words From: Rielle Navitski To: Management listserv Subject: Last minute meeting Cc: Attachments: Meeting Agenda.doc (50 KB) Dear Managers, 17
In light of last week's negative survey results, I am calling an emergency meeting to discuss our new plan of action and options for turning public opinion around before the market reports are due to the investors. I've attached the agenda for the meeting and would like for everyone to review it so that we are all up to speed on the latest developments. I understand that this notice is incredibly late, but I would appreciate it if everyone would make their best effort to attend. I want to convene in conference room B at 5 p.m. sharp and hope to be done by 7:30 p.m. If you know you won't be able to attend, please let me know as soon as possible, so I can catch up with you before the end of the day and run through some topics quickly. I'm sorry that this will affect everyone's dinner plans, but I will order dinner for all attending and have it delivered during the meeting. Hope to see everyone there. Sincerely, Rielle Navitski 198. Why can't Mr. McDonald go to the 196. Why did Ms. Navitski call the emergency emergency meeting? meeting? (a) He is stuck in rush hour traffic (b) He has a prior business commitment (a) To discuss how to present the poll results to (c) He doesn't agree with Ms. Navitski's plan the investors (d) He wants to talk to the investors first . (b) To talk about how the poll results will change their plans (c) To plan the next round of public opinion 199. What will Mr. McDonald most likely do polls the following day? (d) To advise the management of ideas for (a) Attempt to pacify the investors marketing. (b) Contact the poll-takers (c) Ask for a recap of the meeting 197. Why does Ms. Navitski want to be (d) Write a memo about the outcome. informed if someone can't attend the meeting? (a) She wants to talk to the person before the meeting 200. How long before the meeting will Mr. (b) She wants to order enough food for the McDonald leave the office? function (a) fifteen minutes (c) She wants to tell the investors about who was there (b) a half an hour (d) She wants to send the person a copy of the (c) an hour agenda. (d) an hour and a half 18
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