
UNIT 9
SPEAKING
• OBJECTIVES
– Aims: Students learn how to make requests and
to talk about different postal and
telecommunication services.
– Lexical items: words or phrases related to the
process of sending a document and having a
telephone line installed at home.
– Structures: Sentences used to describe a process.
– Teaching aids: projector, textbook, computer,
some pieces of cardboard, markers.

Can you guess what service the customers
are using in these pictures?
• Picture 1: The service
the customer is using is
the Fax Service
• Picture 2: The service
the customer(s) is / are
using is the Express
Mail Service / Express
Money Transfer ….v.v
Picture: 1 Picture: 2

Can you guess what service the customers
are using in these pictures?
• Picture 3: The service
the customer is using is
the Mail Service
• Picture 4: The service
the customer is using is
the Parcel Service
Picture: 3 Picture: 4

• 1. Install [in'stɔ:l] (v); Installation [,instə'lei∫n]
• 2. Have a telephone line installed at home
• 3. Register ['redʒistə]
Registration [,redʒi'strei∫n]
• 4. Monthly fee ['mʌnθli ‘fi:]
• 5. Fill in a form (v)
• 6. Subscribe [səb'skraib] (v)
• 7 A bunch of red roses [bʌnt∫] (n)

UNIT: 9 _ SPEAKING