19-1
chapter 19
International Human Resource Management
and Labor Relations
International Business, 6th Edition
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall
Griffin & Pustay
19-2
Chapter Objectives
•Describe the nature of human resource
management in international business
•Detail how firms recruit and select
managers for international assignments
•Explain how international businesses train
and develop expatriate managers
•Describe labor relations in international
business
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall
19-3
Chapter Objectives (continued)
•Discuss how international firms conduct
performance appraisals and determine
compensation for their expatriate
managers
•Analyze retention and turnover issues in
international business
•Explain basic human resource issues
involving nonmanagerial employees
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall
19-4
Human Resource Management
Human Resource Management is
the set of activities directed at attracting,
developing, and maintaining the effective
workforce necessary to achieve a
firm’s objectives.
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall
19-5
Figure 19.1 The International Human
Resource Management Process
HRM’s Strategic Content
Recruitment and Selection
Training and Development
Performance Appraisal
Compensation and Benefits
Labor Relations
Contribution to Organizational Effectiveness
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall