
http://www.iaeme.com/IJMET/index.asp 1696 editor@iaeme.com
International Journal of Mechanical Engineering and Technology (IJMET)
Volume 10, Issue 03, March 2019, pp. 1696–1702, Article ID: IJMET_10_03_171
Available online at http://www.iaeme.com/ijmet/issues.asp?JType=IJMET&VType=10&IType=3
ISSN Print: 0976-6340 and ISSN Online: 0976-6359
© IAEME Publication Scopus Indexed
SALES INFORMATION SYSTEM USING WEB
FOR SMALL BUSINESS (CASE STUDY: CV.
TANAKA SERVICE)
Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil
Robert Kaburuan
Information Systems Management Department,
BINUS Graduate Program – Master of Information System Managements
Jakarta, Indonesia 11480
ABSTRACT
Along with the development of business based on web which is currently have used
information Technology. The efficiency of the business in need is one reason why many
small businesses that implement information technology. It plays a central role that is
essential for the development of small business in theof era the times today, so the small
business should have the ability quickly to adapt to changes that occur. The purpose of
this study was to create a media sale clear and easily accessible by the consumer as
well as easy to be managed by the smal business (CV. Tanaka Service). To that end, it
was the design of information systems do web-based sales. This study will describe the
activities and the products produced at each stage of the web design for CV. Tenaka
Service. The design of this information system is limited only to the extent of information
systems sales and the sales transaction database. At the final stage of the design, be the
implementation of the web-based information system that is designed.
Key words: web, business online, sale information system, information system
Cite this Article: Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto
Sfenrianto, Emil Robert Kaburuan, Sales Information System using Web for Small
Business (Case Study: CV. Tanaka Service), International Journal of Mechanical
Engineering and Technology 10(3), 2019, pp. 1696–1702.
http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=10&IType=3
1. INTRODUCTION
At this time information technology is experiencing a very rapid development of both
technology, communication and information along with the growing business needs.
Technology plays a major role that is very important for business. Therefore, who can not keep
up with technological developments, it can be assured that it will be backward.
The development of technology in theera small business considered to be very influential
with the application of information technology in carrying out the business activities of a
company [1]. The application of information technology like web is currently very much needed
especially in a company, both large and small-scale companies [2]. The web needed for

Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan
http://www.iaeme.com/IJMET/index.asp 1697 editor@iaeme.com
business transactions anytime and anywhere. It is useful in order to to increase strategic sales
to the wider community and are required to be able to compete with other companies in terms
of information services to customers.
CV Tanaka Service is a small busines in Batam area engaged in the distributor for the sale
of energy saving lamps or better known aslights LED. The sales information system at CV
Tanaka Service is currently still usingmedia facilities Facebook social as a means and
infrastructure for sales, so the scope of the sales sector to all customers is still less reachable,
because only customers who join theaccount of Facebook CV Tanaka Service Batam can access
and knowing about information on products sold, this is because CV Tanaka Service does not
yet have a sales information system. So sales are still using marketing through distribution of
brochures, catalogs, e-mail and posting on youraccount facebook CV Tanaka Service, then the
sale is still minimal and process sales transactions inthe input still manually using a storage
system that is in the record and recorded in the logbook of sales transactions each the day
without storing softcopy on a computer or backing up data in adatabase computer, this causes
documentation to still use manual recording, often when problems occur in searching for sales
transactions it takes a very long time to find the data, so frequent errors in searching transaction
information data sales.
Based on the description of the background and identification of the problems that have
been proposed, the problems to be studied in this study is design a web-based sales information
system at CV Tanaka Service. Thus, the company can use and apply sales information systems-
based web.
2. STUDY LITERATURE
Business needs adjustments to keep up with technological changes. The importance of
technology for business can affect the quality of service to customers [3]. In order to create a
perfect quality of service for small businesses, a website needs to be supported [4].
Some studies also state that web factors also support various business activities of small
companies [5] [6]. Some studies also state that web factors also support various business
activities of small companies [7]. The web can make it easier to introduce small business
products that were previously done conventionally [8]. In addition, the web also increases sales
transactions from small companies [9].
The web is a system of accessing information on the internet uses a protocol called HTTP
(HyperText Transfer Protocol) that runs on TCP / IP [10]. By using HyperText, users can jump
from a document to a document other easily, simply clicking on thetext specialwhich was
initially marked with an underscore. The use of HyperText on the web has also been further
developed into HyperMedia. By using theapproachHyperMedia, not only text can be linked,
but also pictures, sounds and even videos.
3. RESEARCH METHODE
The research object studied by the author was at CV Tanaka Service Batam as small company
which is located at Jln. KH Ahmad Dahlan Kp. New Tg. Riau Sekupang Batam. The author
uses the research object of CV Tanaka Service Batam because in its marketing it still uses
conventional namelymedia Facebook social as marketing, therefore the author proposed a sales
information system based on web.
In designing a new information system, it must first be known how the system is running in
the process of designing a-based sales information system web at CV Tanaka Service Batam.
In the current system, the sales process still uses conventional means that the sales transaction

Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service)
http://www.iaeme.com/IJMET/index.asp 1698 editor@iaeme.com
is still input manually and not computerized so that sales transactions are only recorded in the
manual logbook.
To explain how the sales information system process on CV Tanaka Service Batam, figure
1 is done by describing how the flow of information on the sales system is running are as
follows: research such as studying documentation. Library search, namely research conducted
by exploring relevant libraries and related to the research topic under study.
Figure 1 The ystem analysis of CV. Tanaka Service
There are problems that are faced, based on analyzing the information system processes that
are running on the sales information system process at CV Tanaka Service Batam, we can find
several weaknesses as follows:
On the CV Tanaka sales system Service Batam still usesmedia Facebook social as a sales
medium, so that it can only be accessed by members of theaccount facebook CV Tanaka Service
Batam, and its information is unknown through the public.
The recording of sales transactions still uses the recording of manuals in thelog book
transactionso that there is no storage in the form of soft copy or backup ofdata transactionso that
if there is a search for sales data it takes a long time to search.
The absence of a documentary so that the data information that is sought is still a frequent
mistake and there is a need for data backup.
Proposed Problem Solving
From the above problems, the authors propose several alternatives to solve the above
problems, namely:
Propose implementing a sales information system at CV Tanaka Service Batam by-based web,
so that the general public can know and access CV Tanaka sales information system Service
Batam' seasily.

Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan
http://www.iaeme.com/IJMET/index.asp 1699 editor@iaeme.com
Create a database of sales transaction storage on the TanakaCV Service Batam, so as to make it
easier admin users forto view sales transactions easily and not difficult to find.
Make a program design to replace the old system with a-based sales information system website.
4. THE PROPOSED OF SYSTEM
After looking at the data flow in the old system flow, and making proposals to improve the old
system flow with the new system flow, researchers try to build a new system flow based on
computerization that is making system design-based sales information web on CV Tanaka
Service Batam so that customers can easily access the product sales information system and
information provided about products that are sold can be accepted by customers and create a
database of sales transactions on sales information systems so that accounting and finance can
easily search transaction code easily and the absence of more data in each sales transaction code
in the sales information system based on the proposal.
In developing or designing a new system for managing-based sales information systems
web at CV Tanaka Service Batam, changes are made to the information system flow that will
be designed, while the changes made according to the proposal on the new system analysis are
as follows:
Figure 2. Flowchart for New Information System Proposed
Figure 3. is the web system for CV Tanaka Service Batam, that proposed in the study.

Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service)
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Figure 3 User interface for New Information System based web Proposed
The study also explains the comparison between the old system and the new system for
information system at the Tanaka CV Service Batam (see table 1).
Table 1. The comparison between the old system and the new system
New System
Old System
Not require computer devices as a data
storage media
At CV Tanaka Service Batam Sales
information
system at CV Tanaka Service
Batam on
currently still usingmedia
facilities Facebook
social as a means and
infrastructure of sales,
then the scope of
the sales sector to all
customers is still
less reachable
Requires a long time in searching for files sales
transaction needed
Web-based sales information system can
be accessed easily and able to handle
purchase transactions on time
Requires large implementation costs for
designing web-based sales information
systems
Requires data storage that is large enough
to
load all transactions needed for each
transaction.
Advantages of the system are built in terms of efficiency, including (1) it can reduce
operational costs used for the cost of making brochures, advertisements and other advertising
services; (2) Admin can process any sales information system anywhere; and (3) it can easily
access sales transactions without data collection and data backup in sales transactions
according to date, month and year.
Then, system superiority is built in terms of effectiveness, including the following:
In the sales system process customers can easily access and reach the system web-based sales
information on CV Tanaka Service Batam.
Facilitate the recording process of sales transactions at CV Tanaka Servce Batam.
For advantages of the system are built in terms of efficiency, including the following:
Can reduce operational costs used for the cost of making brochures, advertisements and other
advertising services.
Admin can process any sales information system anywhere.

