TIẾNG ANH TRONG KINH DOANH
REVIEW VOCABULARY
1. Our team managed to ______ the problem by working together and finding a
creative solution.
A. ignore
B. overcome
C. delay
D. describe
2. The company plans to ______ new graduates to join the marketing department.
A. recruit
B. replace
C. avoid
D. leave
3. It is important to ______ with your colleagues if you want the project to succeed.
A. compete
B. cooperate
C. disagree
D. complain
4. The managers speech really ______ the staff to work harder and be more creative.
A. hired
B. inspired
C. avoided
D. rejected
5. We had a serious ______ between the sales and finance departments about the
budget.
A. result
B. conflict
C. meeting
D. benefit
6. Good ______ helps prevent misunderstandings in a team.
A. management
B. communication
C. negotiation
D. technology
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7. When there is a disagreement, it’s important to ______ an agreement quickly.
A. make
B. reach
C. lose
D. take
8. The HR department is responsible for staff ______ and training.
A. recruitment
B. reduction
C. replacement
D. relaxation
9. We need ______ staff who can manage clients professionally and handle complaints
well.
A. lazy
B. experienced
C. temporary
D. new
10. I always try to ______ my boss because she works very hard and treats everyone
fairly.
A. help
B. respect
C. replace
D. admire
11. Our customer service team must learn how to ______ customer complaints
politely.
A. deal with
B. look at
C. pay for
D. avoid
12. It’s easier to solve problems if you have ______ for other people’s opinions.
A. control
B. respect
C. experience
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D. time
13. The new employee is very ______; you can always count on her to meet deadlines.
A. reliable
B. nervous
C. lazy
D. flexible
14. When a team works well together, they can make a great ______ to the company’s
success.
A. addition
B. contribution
C. mistake
D. performance
15. Conflict ______ is an essential skill for every team leader.
A. increase
B. agreement
C. management
D. result
16. Our company wants to ______ productivity by giving employees better tools and
training.
A. improve
B. boost
C. reduce
D. cancel
17. He joined the company last year but has already shown he can ______ difficult
customers well.
A. handle
B. delay
C. finish
D. copy
18. The HR team organized a workshop to help employees learn how to ______
challenges at work.
A. create
B. overcome
C. control
D. forget
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19. Our department must ______ with other teams to complete this international
project.
A. cooperate
B. separate
C. compete
D. argue
20. After a long discussion, both sides finally managed to ______ a fair agreement.
A. request
B. reach
C. discuss
D. write
EXERCISE 2
1. Many people prefer a ______ schedule because it helps them manage personal
responsibilities.
A. regular
B. flexible
C. fixed
D. temporary
2. During the pandemic, a lot of companies allowed their staff to work ______.
A. abroad
B. remotely
C. hourly
D. permanently
3. Employees who work ______ usually have shorter hours but less income.
A. overtime
B. part-time
C. self-employed
D. freelance
4. The company offers ______ work options so that staff can choose their own hours.
A. flexible
B. temporary
C. strict
D. unpaid
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5. Working from home can improve ______ because employees feel more
comfortable.
A. overtime
B. productivity
C. absence
D. schedule
6. He is very ______ and always finishes his tasks before the deadline.
A. reliable
B. tired
C. careless
D. slow
7. After six months on the job, Anna finally got a full-time ______.
A. agreement
B. position
C. travel
D. holiday
8. Many young workers look for jobs that offer good ______ between work and
personal life.
A. connection
B. balance
C. decision
D. competition
9. The new marketing assistant is very ______; she learns quickly and works hard.
A. motivated
B. lazy
C. relaxed
D. careless
10. Some people like to be ______ so they can choose their projects and clients.
A. self-employed
B. retired
C. permanent
D. temporary
11. The company rewards staff who show high ______ in their daily work.
A. creativity
B. delay
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