This book is a review and analysis of the literature and presenta-
tion of data from a series of surveys that attempts to provide in-
sights into how engineers communicate. Much of the focus of the
book is on the professional aspects of engineers’ work, the infor-
mation resources used to perform their work, and information
output from their work that is communicated to others. Many of
our studies and those of others dealt with traditional interperson-
al and written communication channels....