From Tacit Knowledge to Knowledge Management: Leveraging Invisible Assets

Attempts to understand knowledge phenomenon in organization can be traced throughout management history. Taylor (1911), in his ‘scientific management’, attempted to formalize workers’ experience and tacit skills into objective and scientific knowledge without insight that a worker’s judgement was a source of new knowledge. However, it was Barnard (1938) who shed light on the importance of ‘behavioural knowledge’ in the management processes. Drucker (1993), coining the term ‘knowledge worker’, later argued that in the ‘knowledge society’ the basic economic resource is no longer capital, natural resources or labour, but is and will be knowledge.......