Khóa luận tốt nghiệp: Rủi ro trong nghiệp vụ vận chuyển door to door từ Trung Quốc về Việt Nam của Công ty Trách nhiệm hữu hạn Giao nhận Vận chuyển Quốc tế Tân Biển Vàng

The globalized economy, coupled with the rapid growth of e-commerce and technological advancements, has significantly intensified the demand for efficient international logistics services. However, the year 2020 presented unprecedented challenges, notably the profound impact of the Covid-19 pandemic on global trade and supply chains. Despite these disruptions, Vietnam's import-export activities, particularly with China, demonstrated remarkable resilience. This context underscores the critical importance of robust and risk-managed freight forwarding operations. This academic work investigates the specific risks inherent in the door-to-door transportation service from China to Vietnam, focusing on the operations of Tan Bien Vang International Logistics Company Limited, with the aim of identifying root causes and proposing strategic solutions to enhance operational reliability and client satisfaction.

Các nhà quản lý logistics, nhân viên giao nhận vận tải, sinh viên ngành ngoại thương, và các doanh nghiệp xuất nhập khẩu Việt Nam có hoạt động giao thương với Trung Quốc.

This academic thesis meticulously examines the multifaceted risks encountered within the door-to-door transportation service corridor from China to Vietnam, specifically through the operational lens of Tan Bien Vang International Logistics Company Limited. Beginning with an analysis of the dynamic global trade landscape and the profound impact of the Covid-19 pandemic in 2020, the study highlights Vietnam's resilient import-export performance, particularly its trade relations with China, as a backdrop for the growing demand for efficient logistics. The core objective is to identify, analyze, and propose practical solutions for mitigating risks in international freight forwarding. Methodologically, the research employs a combination of statistical data analysis to assess the company's growth and operational scope, qualitative forecasting techniques for anticipating future risks, and empirical observation derived from an internship at Tan Bien Vang. Key findings reveal that risks in door-to-door shipping are diverse, ranging from uncontrollable natural events like adverse weather and force majeure incidents such as port congestion, to human-induced errors including documentation inaccuracies and mishandling of shipments. These factors collectively pose significant challenges to the seamless flow of goods from China to Vietnam. To address these, the study advocates for a strategic approach that includes enhancing staff professional qualifications, promoting proficient use of electronic customs clearance systems, and implementing targeted training programs to bolster staff competencies in risk prevention and management. The proposed solutions are designed to be pragmatic and aim to directly assist Tan Bien Vang in navigating existing operational hurdles and fostering sustainable future development in the competitive logistics sector. This work offers valuable insights for logistics practitioners, particularly those engaged in cross-border trade between China and Vietnam.