Knowledge Management Implementation Frameworks: A Review
Knowledge management (KM) deals with the management
of knowledge-related activities (Wiig,
1997; Civi, 2000) such as creating, organizing, sharing
and using knowledge in order to create value
for an organization. A more formal definition of
KM, given by the American Productivity and Quality
Center, is ‘the strategies and processes of identifying,
capturing and leveraging knowledge’
(Manasco, 1996). It is an emerging field that has
gained considerable attention, predominantly from
the industrial community. This is evidenced by the
significant number of organizations embarking on
various KM programmes in their quest to enhance
their competency and organizational performance.
Clearly, the question now is no longer whether
organizations need KM or not, but rather how
they can implement and......
