1
PROSPECTS AND SOLUTIONS FOR BUILDING
SUSTAINABLE BANCASSURANCE IN VIETNAM
Nguyen Van Quang*, Nguyen Thi Kim Thoa
Email: ntkthoa@uneti.edu.vn
5HFHLYHG
5HYLVHG
$FFHSWHG
'2,KRXMV
Abstract: Bancassurance is a relatively young market in Vietnam, yet its contribution
to the total revenue of the insurance sector has witnessed rapid growth and is expected
to continue expanding in the future. This paper provides a theoretical foundation on
bancassurance, analyzes its development prospects, and examines the current state of
bancassurance operations in Vietnam. Additionally, it highlights certain limitations in the
LPSOHPHQWDWLRQRIEDQFDVVXUDQFHLQ9LHWQDP%DVHGRQWKHVH¿QGLQJVWKHSDSHUSURSRVHV
solutions for building a sustainable bancassurance model in the country.
Keywords: bancassurance; insurance; bancassurance prospects; bancassurance development.
*+DQRL2SHQ8QLYHUVLW\
8QLYHUVLW\RI(FRQRPLFV±7HFKQRORJ\IRU,QGXVWULHV
I. Introduction
%DQFDVVXUDQFH RU WKH GLVWULEXWLRQ
RI LQVXUDQFH WKURXJK EDQNV KDV KDG
D VLJQL¿FDQW LPSDFW RQ WKH LQVXUDQFH
LQGXVWU\ LQ PDQ\ GHYHORSHG FRXQWULHV
DQG 9LHWQDP LV QR H[FHSWLRQ %HIRUH
 EDQFDVVXUDQFH LQ 9LHWQDP
JHQHUDWHGFRQVLGHUDEOHSUR¿WVIRUEDQNV
RSWLPL]LQJ UHYHQXH IURP FRPPLVVLRQV
DQGVWUHQJWKHQLQJFXVWRPHUHQJDJHPHQW
+RZHYHU VLQFH  WKH VHFWRU KDV
IDFHG PDMRU FKDOOHQJHV ,QFLGHQWV
LQYROYLQJ FXVWRPHUV EHLQJ ³FRHUFHG´
LQWR SXUFKDVLQJ LQVXUDQFH RU KDYLQJ
WKHLU VDYLQJV ³FRQYHUWHG´ LQWR OLIH
LQVXUDQFH SROLFLHV KDYH VSDUNHG VWURQJ
FRQVXPHU EDFNODVK VHYHUHO\ LPSDFWLQJ
EDQN UHYHQXHV 7KHVH LVVXHV OLNHO\ VWHP
from rapid but unsustainable growth and
inadequate adherence to regulations and
HWKLFDOVWDQGDUGV
1RQHWKHOHVV H[SHUWV UHPDLQ
RSWLPLVWLF DERXW WKH GHYHORSPHQW
SURVSHFWV RI EDQFDVVXUDQFH 5HVHDUFK
into the growth potential and current
VWDWH RI EDQFDVVXUDQFH LV QHFHVVDU\ WR
LGHQWLI\ H[LVWLQJ OLPLWDWLRQV DQG SURSRVH
solutions to foster more sustainable and
H൵HFWLYH GHYHORSPHQW RI EDQFDVVXUDQFH
LQ9LHWQDP
II. Theoretical Basis
2.1. The Concept of Bancassurance
Bancassurance is a concept that
LV GH¿QHG LQ YDULRXV ZD\V GHSHQGLQJ
RQ WKH SHUVSHFWLYH RI ¿QDQFLDO H[SHUWV
DQG LQVWLWXWLRQV $FFRUGLQJ WR WKH
2
International Association of Insurance
6XSHUYLVRUV,$,6EDQFDVVXUDQFHLVWKH
LQWHJUDWLRQ RI EDQNLQJ DQG LQVXUDQFH
where insurance products are distributed
WKURXJK WKH EDQNLQJ QHWZRUN /HHSVD 
6LQJKGH¿QHEDQFDVVXUDQFHDVWKH
VDOHRILQVXUDQFHFRQWUDFWVWKURXJKEDQNV
ZKHUH WKH EDQN DFWV DV DQ LQWHUPHGLDU\
distributing insurance products to
LWV FXVWRPHUV 7KH 2UJDQLVDWLRQ IRU
(FRQRPLF&RRSHUDWLRQDQG'HYHORSPHQW
2(&' YLHZV EDQFDVVXUDQFH DV WKH
SURYLVLRQ RI LQVXUDQFH SURGXFWV DQG
UHODWHG VHUYLFHV WKURXJK WKH EDQNLQJ
V\VWHP LQFOXGLQJ ERWK OLIH DQG QRQOLIH
LQVXUDQFH 7KH (XURSHDQ %DQNLQJ DQG
,QVXUDQFH &RPPLWWHH (%,& GHVFULEHV
EDQFDVVXUDQFHDVDSURFHVVZKHUHE\EDQNV
DQGRWKHU¿QDQFLDOLQVWLWXWLRQVFROODERUDWH
with insurance companies to distribute
SURGXFWV)LQDOO\WKH:RUOG%DQNGH¿QHV
EDQFDVVXUDQFH DV D FROODERUDWLYH PRGHO
EHWZHHQEDQNVDQGLQVXUDQFHFRPSDQLHV
which expands market reach and creates
DGGHGYDOXHIRUERWKSDUWLHV'HVSLWHWKH
GL൵HUHQW LQWHUSUHWDWLRQV DOO GH¿QLWLRQV
HPSKDVL]HWKHSDUWQHUVKLSEHWZHHQEDQNV
DQG LQVXUDQFH FRPSDQLHV WR GHOLYHU
LQVXUDQFHSURGXFWVWREDQNFXVWRPHUV
%DVHGRQWKLVWKHDXWKRUFDQSURSRVH
WKH IROORZLQJ GH¿QLWLRQ RI EDQFDVVXUDQFH
Bancassurance is a strategic alliance between
DEDQNDQGDQLQVXUDQFHFRPSDQ\ZKHUHWKH
EDQNVHUYHVDVWKHGLVWULEXWLRQFKDQQHOIRU
LQVXUDQFHSURGXFWVWRLWVFXVWRPHUV
Bancassurance includes two main
SURGXFWFDWHJRULHV
 /LIH %DQFDVVXUDQFH ,QVXUDQFH
WKDW FRYHUV OLIH RU ORQJHYLW\ SURYLGLQJ
compensation at the end of the contract
WHUPRULQWKHHYHQWRIULVNVVXFKDVGHDWK
RUSHUPDQHQWGLVDELOLW\7KHW\SHVLQFOXGH
ZKROHOLIHLQVXUDQFHHQGRZPHQWLQVXUDQFH
WHUPOLIHLQVXUDQFHXQLYHUVDOOLIHLQVXUDQFH
DQGLQYHVWPHQWOLQNHGLQVXUDQFH
 1RQ/LIH %DQFDVVXUDQFH
,QVXUDQFHWKDWFRYHUVDVVHWVFLYLOOLDELOLW\
DQG RWKHU QRQOLIH LQVXUDQFH RSHUDWLRQV
7KLVFDWHJRU\LQFOXGHVSURSHUW\LQVXUDQFH
FDVXDOW\LQVXUDQFHFDUJRLQVXUDQFHPRWRU
YHKLFOH LQVXUDQFH ¿UH DQG H[SORVLRQ
LQVXUDQFHKXOOLQVXUDQFHFUHGLWLQVXUDQFH
DQG¿QDQFLDOULVNLQVXUDQFH
Bancassurance enables insurance
companies to expand their distribution
FKDQQHOVHVSHFLDOO\ZKHQIDFLQJGL൶FXOWLHV
LQGHYHORSLQJDQDJHQWQHWZRUN)RUEDQNV
EDQFDVVXUDQFH JHQHUDWHV UHYHQXH IURP
LQVXUDQFHVDOHVDQGXSIURQWIHHVLQH[FOXVLYH
DJUHHPHQWV ZLWK LQVXUDQFH FRPSDQLHV
contributing to an increased return on
HTXLW\52((PHUJLQJLQ(XURSHLQWKH
V EDQFDVVXUDQFH KDV VLQFH VSUHDG WR
$VLDWKH$PHULFDVDQG$IULFD,Q9LHWQDP
EDQFDVVXUDQFH LV UDSLGO\ JURZLQJ GULYHQ
E\HFRQRPLFJURZWKLQFUHDVHGDZDUHQHVV
RI LQVXUDQFH DQG WKH GHYHORSPHQW RI WKH
EDQNLQJV\VWHP
2.2. Bancassurance Models
Worldwide
The bancassurance models
LPSOHPHQWHG JOREDOO\ DUH TXLWH GLYHUVH
(VVHQWLDOO\EDQFDVVXUDQFHPRGHOVFDQEH
FODVVL¿HGEDVHGRQWKHVWUXFWXUHRIOHJDO
ownership or the degree of integration
EHWZHHQ WKH LQVXUDQFH FRPSDQ\ DQG
WKH EDQN /,05$ ,QWHUQDWLRQDO 
%DVHG RQ WKLV FODVVL¿FDWLRQ WKH PDLQ
EDQFDVVXUDQFHPRGHOVLQFOXGH
 3XUH 'LVWULEXWRU 0RGHO 7KH
EDQNDFWVDVDQLQWHUPHGLDU\GLVWULEXWLQJ
products from multiple insurance
companies and earning commissions
IURP VDOHV 7KH UHODWLRQVKLS FDQ EH
VWUHQJWKHQHG WKURXJK HTXLW\ KROGLQJV
3
This model is suitable for banks that want
WRR൵HULQVXUDQFHZLWKRXWLQYHVWLQJLQWKH
GHYHORSPHQWRILQWHUQDOH[SHUWLVHEXWWKH
LQVXUDQFH FRPSDQ\ KDV OLPLWHG FRQWURO
RYHUWKHWDUJHWFXVWRPHUV
 6WUDWHJLF $OOLDQFH 7KH EDQN
H[FOXVLYHO\VHOOVSURGXFWVIURPDVSHFL¿F
LQVXUDQFH FRPSDQ\ 7KH EDQN FDQ VHOHFW
WKH EHVW LQVXUDQFH SURYLGHU DQG WKH
LQVXUDQFH FRPSDQ\ JDLQV DFFHVV WR WKH
bank’s customers without requiring a
ODUJH LQYHVWPHQW +RZHYHU WKH OHYHO RI
LQWHJUDWLRQEHWZHHQWKHWZRSDUWLHVLVORZ
 -RLQW 9HQWXUH 7KH EDQN DQG WKH
LQVXUDQFHFRPSDQ\HVWDEOLVKDMRLQWO\RZQHG
YHQWXUHWKDWGLVWULEXWHVSURGXFWVWKURXJKWKH
EDQN¶VQHWZRUN7KLVPRGHOSURPRWHVHTXDO
SDUWQHUVKLS DQG MRLQW GHFLVLRQPDNLQJ
OHYHUDJLQJWKHVWUHQJWKVRIERWKSDUWLHV
 )LQDQFLDO +ROGLQJ &RPSDQ\ $
¿QDQFLDOFRQJORPHUDWHRZQVERWKWKHEDQN
DQG WKH LQVXUDQFH FRPSDQ\ IDFLOLWDWLQJ
RSHUDWLRQDOLQWHJUDWLRQDQGWKHSURYLVLRQRI
FRPSUHKHQVLYH¿QDQFLDOVHUYLFHV+RZHYHU
WKHUH LV QRW DOZD\V UHDO LQWHUDFWLRQ DQG
LQWHJUDWLRQEHWZHHQWKHVHWZRRSHUDWLRQV
,QWKH8QLWHG6WDWHV$VLDDQG/DWLQ
$PHULFDWKHPRVWSUHYDOHQWEDQFDVVXUDQFH
PRGHOLVWKH3XUH'LVWULEXWRU0RGHOZKLOH
LQ (XURSH 6WUDWHJLF $OOLDQFHV DQG -RLQW
9HQWXUHV GRPLQDWH$GGLWLRQDOO\ WKH W\SHV
of insurance products sold through banks
YDU\E\UHJLRQ$VLDIDYRUVVDYLQJVSURGXFWV
Latin America focuses on pensions and
LQGLYLGXDO OLIH LQVXUDQFH 6RXWKHUQ (XURSH
SUHIHUVPHGLXPDQGORQJWHUPLQYHVWPHQW
SURGXFWVZLWKWD[EHQH¿WVZKLOHWKH8QLWHG
6WDWHVIRFXVHVRQ¿[HGDQQXLWLHVHWF
 )DFWRUV ,QÀXHQFLQJ WKH
Development of Bancassurance
7KH GHYHORSPHQW RI EDQFDVVXUDQFH
(the model of distributing insurance products
WKURXJK EDQNV LV LQÀXHQFHG E\ YDULRXV
IDFWRUV%HORZDUHVRPHNH\IDFWRUV
/HJDODQG5HJXODWRU\)UDPHZRUN
$WUDQVSDUHQWDQGVWDEOHOHJDOHQYLURQPHQW
with regulations that protect stakeholder
ULJKWVLVHVVHQWLDOIRUEDQFDVVXUDQFH
 *RYHUQPHQW 6XSSRUW ,QFHQWLYHV
VXFKDVWD[UHGXFWLRQVDQG¿QDQFLDOVXSSRUW
are crucial in fostering bancassurance
GHYHORSPHQW
(FRQRPLF(QYLURQPHQW(FRQRPLF
VWDELOLW\DQGULVLQJLQFRPHVGULYHGHPDQG
IRU LQVXUDQFH SURGXFWV FRQWULEXWLQJ WR
EDQFDVVXUDQFHJURZWK
 7HFKQRORJLFDO ,QIUDVWUXFWXUH
0RGHUQ ,7 V\VWHPV DOORZ EDQNV DQG
LQVXUDQFH FRPSDQLHV WR RSWLPL]H
RSHUDWLRQVLPSURYHFXVWRPHUH[SHULHQFH
DQGWDLORUSURGXFWVWRPDUNHWQHHGV
 %DQN,QVXUDQFH 3DUWQHUVKLSV
Success in bancassurance relies on
H൵HFWLYH FROODERUDWLRQ PXWXDO EHQH¿W
GDWD VKDULQJ DQG FRRUGLQDWHG SURGXFW
GHYHORSPHQW
 (PSOR\HH &RPSHWHQFH :HOO
WUDLQHG EDQN HPSOR\HHV DQG LQVXUDQFH
agents in product knowledge and sales
VNLOOVDUHYLWDOIRUEXLOGLQJFXVWRPHUWUXVW
DQGHQKDQFLQJFURVVVHOOLQJ
 &XVWRPHU $ZDUHQHVV
8QGHUVWDQGLQJ WKH EHQH¿WV RI
bancassurance increases customer
DFFHSWDQFHDQGXVDJHRIWKHVHSURGXFWV
2.4. Market Prospects of
Bancassurance
,I LPSOHPHQWHG H൵HFWLYHO\
EDQFDVVXUDQFHFDQSURYLGHEHQH¿WVWRDOO
VWDNHKROGHUV LQFOXGLQJ EDQNV LQVXUDQFH
FRPSDQLHVDQGFXVWRPHUV%DQFDVVXUDQFH
KDV EHFRPH LQFUHDVLQJO\ VLJQL¿FDQW LQ
PRVW FRXQWULHV ZRUOGZLGH$FFRUGLQJ WR
4
9DQWDJH¶VUHSRUWWKHJOREDOEDQFDVVXUDQFH
PDUNHW UHDFKHG DSSUR[LPDWHO\ 86'
ELOOLRQLQDQGLVSURMHFWHG
WR UHDFK 86'  ELOOLRQ E\ 
'XULQJ WKH IRUHFDVW SHULRG WKH JOREDO
market is expected to grow at a compound
DQQXDOJURZWKUDWH&$*5RIDV
LOOXVWUDWHGLQ)LJXUH
Figure 2.1. Bancassurance Market Size, 2022 to 2030 (USD Billion)
Source: www.vantagemarketresearch.com
$FFRUGLQJWRDUHSRUWE\7KH:RUOG
%DQN *URXS LQ  DSSUR[LPDWHO\
RIWKHJOREDOSRSXODWLRQKDGLQWHUQHW
DFFHVV DQG WKLV SHUFHQWDJH LV H[SHFWHG
WR LQFUHDVH 7KH JURZWK RI VRFLDO PHGLD
SODWIRUPV VXFK DV <RX7XEH )DFHERRN
7ZLWWHU DQG /LQNHG,Q H[SDQGV PDUNHW
reach and raises awareness of insurance
SURGXFWV7KHVHSODWIRUPVHQDEOHLQVXUDQFH
FRPSDQLHV WR LQWHUDFW ZLWK FXVWRPHUV
LPSURYH WKHLU H[SHULHQFH DQG GULYH
UHYHQXHJURZWK&RQVHTXHQWO\WKHRXWORRN
IRU EDQFDVVXUDQFH LV FRQVLGHUHG SRVLWLYH
VXSSRUWHGE\GLJLWDOWRROVDQGVRFLDOPHGLD
,Q 9LHWQDP WKH GHYHORSPHQW
SURVSHFWV IRU EDQFDVVXUDQFH DUH YHU\
SURPLVLQJ GULYHQ E\ VHYHUDO SRVLWLYH
factors in the economic and social
HQYLURQPHQWVXFKDVWKHVWURQJJURZWKRI
WKHLQVXUDQFHLQGXVWU\ZLWKORZSHQHWUDWLRQ
UDWHV ZKLFK FUHDWHV RSSRUWXQLWLHV IRU
EDQFDVVXUDQFH WR OHYHUDJH WKH EDQNLQJ
network; the expansion of the banking
QHWZRUN SDUWLFXODUO\ LQ UXUDO DUHDV
facilitates the distribution of insurance
SURGXFWV WKH DGYDQFHPHQW RI GLJLWDO
WHFKQRORJ\ DOORZV IRU WKH LPSURYHPHQW
of insurance distribution and management
SURFHVVHV HQKDQFLQJ FXVWRPHU
H[SHULHQFH JRYHUQPHQW VXSSRUW IRU WKH
GHYHORSPHQWRI¿QDQFLDOSURGXFWVFUHDWHV
IDYRUDEOH FRQGLWLRQV IRU FROODERUDWLRQ
between banks and insurance companies;
the rapid growth of the middle class and
\RXQJ FXVWRPHUV ZLWK KLJK GHPDQG
for insurance and modern banking
VHUYLFHV DQG WKH WUHQG WRZDUGV VWUDWHJLF
partnerships between banks and insurance
FRPSDQLHV KHOSV GHYHORS GLYHUVH DQG
KLJKTXDOLW\EDQFDVVXUDQFHSURGXFWV
III. Research Methodology
7KH SULPDU\ UHVHDUFK PHWKRG
HPSOR\HG LQ WKLV SDSHU LV TXDOLWDWLYH
UHVHDUFKDLPHGDWJDWKHULQJLQIRUPDWLRQRQ
WKH FRQFHSWV DQG PRGHOV DQG LQÀXHQFLQJ
factors of bancassurance from reliable
sources to establish a theoretical foundation
IRU WKH VWXG\ $GGLWLRQDOO\ WKH DXWKRU
collects and compares data on the current
VWDWHRIEDQFDVVXUDQFHRSHUDWLRQVWRHYDOXDWH
DQGLGHQWLI\NH\IDFWRUVWKHUHE\SURSRVLQJ
solutions for building a sustainable
EDQFDVVXUDQFHPRGHOLQ9LHWQDP
5
IV. Results and Discussion
4.1. The Current State of
Bancassurance Operations in Vietnam
4.1.1. Legal Framework and
Regulations Related to Bancassurance in
Vietnam
,QUHFHQWWLPHV9LHWQDPKDVHQDFWHG
numerous legal documents related to the
RSHUDWLRQV RI FUHGLW LQVWLWXWLRQV EDQNV
DQG LQVXUDQFH EXVLQHVVHV ZKLFK KDYH
EHHQ LQFUHDVLQJO\ UH¿QHG WR DOLJQ ZLWK
the practical operating conditions of
HQWHUSULVHV 1RWDEOH H[DPSOHV LQFOXGH
the Law on Credit Institutions of 2024;
the Law on Insurance Business of 2022;
'HFUHH 1R 1'&3 GDWHG -XO\
E\WKH*RYHUQPHQWGHWDLOLQJWKH
LPSOHPHQWDWLRQRIFHUWDLQSURYLVLRQVRIWKH
Law on Insurance Business; and Circular
1R77%7&GDWHG1RYHPEHU
E\WKH0LQLVWU\RI)LQDQFHJXLGLQJ
VHYHUDOSURYLVLRQVRIWKH/DZRQ,QVXUDQFH
%XVLQHVV DQG 'HFUHH 1R 
1'&3 7KHVH OHJDO GRFXPHQWV KDYH
established an important legal framework
IRUEDQFDVVXUDQFHRSHUDWLRQVLQ9LHWQDP
FRQWULEXWLQJWRDIXQGDPHQWDOO\FRPSOHWH
DQG UREXVW V\VWHP WKHUHE\ IDFLOLWDWLQJ
the establishment of sustainable
EDQFDVVXUDQFHDFWLYLWLHV
4.1.2. The Current State of
Bancassurance Operations in Vietnam
$IWHU PRUH WKDQ  \HDUV RI
GHYHORSPHQW WKH 9LHWQDPHVH LQVXUDQFH
PDUNHW KDV JURZQ VLJQL¿FDQWO\ ZLWK
 FRPSDQLHV DV RI  LQFOXGLQJ 
non-life insurance companies (including
RQH IRUHLJQ EUDQFK  OLIH LQVXUDQFH
FRPSDQLHV WZR UHLQVXUDQFH FRPSDQLHV
DQG  LQVXUDQFH EURNHUDJH ¿UPV 7KH
WRWDODVVHWVRIWKHLQGXVWU\UHDFKHG91'
 ELOOLRQ ZLWK QRQOLIH LQVXUDQFH
DFFRXQWLQJIRUDQGOLIHLQVXUDQFH
DFFRXQWLQJIRU$OWKRXJKWKHOLIH
LQVXUDQFHVHFWRUKDV IHZHUFRPSDQLHVLW
KROGVDODUJHVKDUHRIDVVHWVDQGUHYHQXH
DFFRXQWLQJ IRU QHDUO\  RI WKH WRWDO
LQVXUDQFH SUHPLXP UHYHQXH LQ 
:LWKDSRSXODWLRQRIDSSUR[LPDWHO\
PLOOLRQ SHRSOH DV RI  RQO\ DERXW
RI9LHWQDP¶VSRSXODWLRQSDUWLFLSDWHV
LQOLIHLQVXUDQFH7KLVUDWHLVVLJQL¿FDQWO\
ORZHU FRPSDUHG WR 0DOD\VLD a
6LQJDSRUHaDQGWKH8QLWHG6WDWHV
a 7KH SHQHWUDWLRQ UDWH RI OLIH
LQVXUDQFH LQ 9LHWQDP LV UHODWLYHO\ ORZ
UDQJLQJ IURP  WR  FRPSDUHG
WR 7KDLODQG  6LQJDSRUH 
7DLZDQDQG+RQJ.RQJ
7KLVSUHVHQWVDVLJQL¿FDQWRSSRUWXQLW\IRU
the Vietnamese life insurance market in
general and the bancassurance segment in
SDUWLFXODU
,Q 9LHWQDP EDQFDVVXUDQFH EHJDQ
WR WDNH VKDSH LQ WKH V EXW RQO\ WUXO\
VWDUWHGWRGHYHORSLQ6LQFHWKHQWKH
Vietnamese insurance market has witnessed
VLJQL¿FDQW FKDQJHV LQ EDQFDVVXUDQFH
DFWLYLWLHV ,QVXUDQFH FRPSDQLHV KDYH
VWULYHGWRDGDSWWRWKLVWUHQGE\H[SDQGLQJ
their distribution channels through
EDQFDVVXUDQFH ,Q SDUWLFXODU VRPH EDQNV
KDYH HVWDEOLVKHG GLJLWDO LQVXUDQFH VDOHV
SODWIRUPV UHGXFLQJ WLPH DQG LQFUHDVLQJ
H൶FLHQF\LQVHOOLQJLQVXUDQFH
7KH SURSRUWLRQ RI UHYHQXH IURP
bancassurance as a percentage of
WRWDO LQVXUDQFH SUHPLXP UHYHQXH KDV
VLJQL¿FDQWO\ LQFUHDVHG RYHU WKH \HDUV
LQ  LQ   LQ
LQLQDQG
RYHULQ$FFRUGLQJWR<XDQWD
LQEDQFDVVXUDQFHDFFRXQWHGIRUDQ
DYHUDJH RI  RI WRWDO IHH LQFRPH IRU
OLVWHGEDQNV