Giáo trình Tổ chức kinh doanh nhà hàng, khách sạn (Nghề: Quản trị khách sạn – Trình độ Cao đẳng) - Trường Cao đẳng Du lịch và Thương mại

This academic text serves as a fundamental course material for “Tổ chức kinh doanh nhà hàng, khách sạn” (Hotel and Restaurant Business Organization), an essential component of the Hotel Management program at vocational college level. In an era where the hospitality industry, particularly “kinh doanh khách sạn” (hotel business) and “nhà hàng” (restaurant) sectors, plays a pivotal role in economic development and tourism, understanding its intricate operations is paramount. This module aims to equip future professionals with core concepts, principles of labor organization, and strategies for effective business operation, laying a solid foundation for successful careers in this dynamic field.

Sinh viên cao đẳng ngành Quản trị khách sạn, quản lý nhà hàng và khách sạn, hoặc chuyên viên trong ngành dịch vụ du lịch và khách sạn.

This textbook, designed for the “Tổ chức kinh doanh nhà hàng, khách sạn” course, provides a comprehensive overview for students pursuing an associate degree in “Quản trị khách sạn” (Hotel Management). It systematically addresses the core aspects of operating within the hospitality sector. The content is structured into five main chapters, beginning with foundational knowledge, including key concepts of “kinh doanh khách sạn” (hotel business), “nhà hàng” (restaurant), various types of services like “dịch vụ lưu trú” (accommodation services) and “dịch vụ ăn uống” (food and beverage services), and the inherent characteristics of the industry. Subsequent chapters delve into practical operational elements, covering the strategic “tổ chức lao động” (labor organization), the systematic organization of all business activities, and the crucial role of “cơ sở vật chất kỹ thuật” (technical infrastructure). The final chapter focuses on analyzing the business performance of hotel and restaurant operations, providing insights into revenue, cost, and profit management.

The pedagogical approach emphasizes clarity and applicability, combining theoretical instruction with practical skill development. It aims to develop not only intellectual understanding but also the problem-solving abilities and professional responsibility required in real-world management scenarios. The course prepares students to apply learned principles to manage complex situations, classify hotel types, and critically evaluate the significance of different business models. By covering essential knowledge, practical skills, and fostering self-reliance, this curriculum equips students with the necessary tools to navigate and contribute effectively to the thriving hospitality and tourism industry.