Business Processes for Business Communities
Cunning meets his bosses’ expectations.With the help of pin boards and flipcharts,
he at first starts to summarize and to structure the discussion points in a mind
map. He lists arguments, objectives, strengths, and weaknesses in structure trees.
Moreover, Fritz Cunning succeeds par excellence with what no one had expected:
He takes the edge out of the discussion and eliminates opposition by actively
engaging all those present into his analysis, creating transparency. Moreover, his
informal documentation techniques provide him with good services, since they
are simple and understandable and demand little abstraction capabilities from the
participants while developing a high visualization power. Peppy benevolently looks
at the results of...