Business process engineering

CRM is a relative new technology in which allows organisations to capture data, and improve customer service capabilities. IT strategy planning is the process of planning, and implementing changes, to ensure organisations have best practise in regards to decision making and infrastructure. At the current moment there is little information domestically available in Australia about CRM systems. This thesis provides some insight, in-regards to CRM and IT strategy planning practice, in Australia.

160p runthenight07 01-03-2023 6 3   Download

Software requirements are documentation that completely describes the behavior that is required of the software-before the software is designed built and tested. Requirements analysts (or business analysts) build software requirements specifications through requirements elicitation. Interviews with the users, stakeholders and anyone else whose perspective needs to be taken into account during the design, development and testing of the software Observation of the users at work Distribution of discussion summaries to verify the data gathered in interviews...

12p thanh_k8cntt 13-09-2012 105 9   Download

Tích hợp FileNet với IBM Content Manager, Phần 4: Tạo một quy trình Yêu cầu bồi thường bảo hiểm tự động khi sử dụng Vùng làm việc FileNet Một ví dụ sử dụng kịch bản "Công ty ABC" Yei Wei Song, Kỹ sư phần mềm, IBM ErXing Zhao, Software Engineer, IBM Content Manager Development, IBM Tóm tắt: Đây là bài cuối cùng trong loạt bốn bài viết mô tả cách tích hợp FileNet® BPM (FileNet Business Process Manager - Quản lý quy trình nghiệp vụ FileNet) với IBM® Content Manager (IBM ECM-Nhà quản lý nội dung của IBM). ...

18p hoa_kimngan 13-09-2011 93 16   Download

In line with the rapid growth of telecommunications networks in recent years, there has been a corresponding increase in the level of network complexity. Consequently, it is now generally accepted that advanced computer aided simulation and analysis methods are essential aids to the management of large networks. The 1990s will be recalled as the decade of business process re-engineering

19p tienvovan 11-09-2010 98 6   Download