
3
LIST OF TABLES AND CHARTS ....................................................................... 6
PART A: INTRODUCTION .................................................................................. 7
1. Rationale ................................................................................................................................................7
2. Aims of the study ...................................................................................................................................8
3. The research questions of the study .....................................................................................................9
4. Scope of the study .................................................................................................................................9
5. Significance of the study .......................................................................................................................9
5. Methods of the study ......................................................................................................................... 10
6. Design of the study ............................................................................................................................. 10
PART B: DEVELOPMENT ................................................................................. 11
CHAPTER 1: LITERATURE REVIEW........................................................................................................... 11
1.1. The importance of business letters in doing business ................................................................ 11
1.2. Definition of a business letter ..................................................................................................... 12
1.3. Kinds of business letters .............................................................................................................. 12
1.3.1. Inquiries ................................................................................................................................ 12
1.3.2. Quotations and offers .......................................................................................................... 13
1.3.3. Orders ................................................................................................................................... 13
1.3.4. Claims ................................................................................................................................... 13
1.4. Features of a goof business letter ............................................................................................... 14
1.5 The factors influencing translation process ................................................................................. 15
1.5.1 Influence of the mother tongue ............................................................................................ 15
1.5.2 Words and choices of word meanings .................................................................................. 16
1.5.3 Grammatical structures ......................................................................................................... 17
1.5.4. Context ................................................................................................................................. 18
1.5.5 Characteristic of language ..................................................................................................... 18
1.6 Common errors in Vietnamese-English translation ..................................................................... 20
1.6.1. Vocabulary errors ................................................................................................................. 20