Khảo sát sự hài lòng của học viên đã tốt nghiệp về chương trình đào tạo cấp chứng chỉ huấn luyện viên sức khỏe tại Trường Cao đẳng Dược Trung ương Hải Dương năm 2024

In an era characterized by an increasing prevalence of non-communicable diseases and a heightened public awareness of proactive healthcare, the role of "health coaches" has become critically important. These professionals are instrumental in guiding individuals towards sustainable behavior change, fostering healthy lifestyles, and promoting disease prevention, thereby contributing significantly to public health. Recognizing this evolving need, Vietnam’s national health strategy (2021-2030) emphasizes the development of new medical human resources, including health coaches. Against this backdrop, the Health Coach Certification Training Program at Hai Duong Central College of Pharmacy, a pioneering initiative since March 2023, has already equipped over 500 graduates. Understanding "learner satisfaction" with such a program is crucial for continuous improvement, affirming institutional quality, and informing future expansion within "vocational medical education".

Educational institutions offering health coaching or vocational medical training programs, health coaching organizations, curriculum developers, and policymakers in healthcare education.

This cross-sectional descriptive study aimed to assess "learner satisfaction" among graduates of the "Health Coach" Certification Training Program at Hai Duong Central College of Pharmacy in 2024. Conducted among 218 graduates from ten cohorts, the study utilized a structured questionnaire with 19 criteria across three key domains: the "training program" itself, the quality of lecturers, and the support process. Data analysis involved descriptive statistics and Cronbach’s Alpha reliability testing using SPSS 27.0. The findings revealed a generally satisfactory level among graduates, with an overall mean score of 3.78 ± 0.76. The "lecturer" domain received the highest satisfaction scores, particularly for "enthusiasm and dedication," underscoring the critical impact of faculty quality on the learning experience in "vocational medical education". While 58.3% of graduates are practicing as health coaches, a significant majority (86.6%) reported monthly incomes under 10 million VND. Areas identified for improvement included "post-graduation support" and "online learning tools," along with the need for content updating and a more balanced theory-practice distribution within the "certificate training" curriculum. The study concludes that while the program has achieved initial success, especially concerning the practical applicability and quality of its educators, targeted enhancements in curriculum relevance, post-graduation assistance, and diversification of training fields are essential to sustain and elevate overall "learner satisfaction" and career outcomes.