Nguyên tắc
2
Chiếc li rỗng Chủ động
Tắt điện thoại
KA
S
Kiến thức (Knowledge)
Kỹ năng (Skills)
Thái độ (Attitude)
Ứng là ứng đối,ứng đáp,ứng phó,ứng
biến..
Xử là xử thế,xử lí,xử sự,hành xử….
Ứng xử là phản ứng của con
người đối với sự tác động của
người khác đến mình trong một
tình huống cụ thể
ỨNG XỬ???
Biểu hiện của Văn hóa Ứng xử
Văn hóa nói
Văn hóa hành
động
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