Giáo án Tiếng Anh lớp 11: UNIT 9: THE POST OFFIC-WRITING
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Nội dung Text: Giáo án Tiếng Anh lớp 11: UNIT 9: THE POST OFFIC-WRITING
LESSON 4: WRITING
-By the end of the lesson , Ss will be able to write a letter to express their
satisfaction or dissatisfaction of the services of the Post Office.
Lexical items: quality, prices, security condition, the attitude of the staff.
Teaching aids :
- the picture in the text book, text book.
B) Language focus:
-puntuallt, security, pickpocket, arrogant
*grammar:Simple present tense
-ordering words, RO & R, write it up
D) Time : 45’
*Answer the questions:
1.Which countries has the highest growth in the number of telephone surcribers?
2.How does Vietnam for growth in the number of telephone surcribers?
3.How many communal post office era there in Vietnam?
II. Warm up(Ordering words)
-Ss read the following adjectives and order ones make can people / thing satisfied
*polite, rude, cold, helpful, spacious,, cramped, large ,small, good, bad./
reasonable, cheap, punctual, arrogant, reliable
*Answers: polite, spacious, large, good, cheap, reasonalbe
-Chatting ,RO & R, multiple choice, ask and answer, discussion
D)Teaching aids:- text book , hand outs, boards,
-Textbook, Cassette, Pictures, Real objects.
E) Time: 45 minutes
T Contents T & Ss’activities
* Warm up: 3’ -_ Teacher raised a few
Have you ever used a service of the Post Office ? guiding questions :
Are you satisfied with the services ? -Free answers(Ss)
* Pre-writing : 10’
- Explains the new words : the quality of the
equipment, arrogant, pickpocket.
- Encourages the Ss to give English equivalents,
or Vietnamese meanings of the new words. - Gives English
equivalents, or Vietnamese
Task 1.Work with a partner .Imaagine that
meanings of the new words
you have been using some of the services
provided by Thanh Ba post office .Discuss the
thing that may make you satisfied (or
dissatisfied ) with the service there .
- Pair work
_ T gives Sts some useful structures to discuss:
- Gives English
- Take notes.
equivalents, or Vietnamese
- I think….
meanings of the new words
- I believe …
- As I know…..
-Ss work in pairs , after that
*Some useful languages:
work in groups
1*the opening hours of the post office-too
2*The quality of the equipment -good /bad /poor
quality.nee 3*The security conditions of the
-good/bad /poor security
4* The atitude of the staff—polite, helpful, rude
5* The prices of the services- low/high/
6*The puntuality of delivery of ltters and
--always/never puntual/sometimes late/letters _ T can help Sts to write
and newspapers are lost* their letters.
While writing : 20’ _ T can divide the class
Task 2:After a year in the job, the director of into three group. One group
Thanh Ba post office has invited residents in the will write their satisfaction
neighbourhood to write letter to him describing . the other will write their
the quality of the services they have dissatisfaction. The last one
received.Write such a letter , using the ideas you will write about both.
discussed in Task 1
Dear Sir, I have been using the services Pair work
provided by Thanh Ba Post Office for years and I
am writing in respond to your call for customers
to express their satisfaction or dissatisfaction.
Like many other customers, I find your Post
Office a well-equipped and reliable address for
our needs in communication. I am really
impressed by your spacious place for transaction.
The seats in the lobby are pretty and always
clean. The nine
telephone boxes are always available so
customers don’t have to wait to make their calls.
More interestingly, I appreciate your ideas of
offering envelopes free of charge. The cost of an
envelope can be small but your care for
customers is surely not. I also have my belief in
your service quality. The fax machines are Group work.
always in good condition and my colleagues in Some Sts go to the board to
the provinces have never complained about the write the parts of their
quality of the documents I sent them. letters
However, there are some minor drawbacks that
need mentioning here. Although the parking area
is large, it has no security guards and I sometimes
feel insecure leaving my motorbike there. And I
think it would be much better if the Post Office is
open until 11 pm so that customers can have
more access to your services. And I think you
also need to pay attention to the attitude of some
of your staff who sometimes seem a bit cold and
not very helpful.
I know that making everyone satisfied is hard
work and sometimes seems impossible . What
you and your staff have done so far for the
development of the Post Office is encouraging
and this letter is written in the hope that your post
office will become better and better in future.
Post - writing : 10’
_ T goes around the class to help students to
write their letters.
_ T asks some Sts to go to the board to write the
parts of their letters ( each of them a part).
* Homework : 2’
_ Asks Sts to prepare for the next period_
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