Doctoral thesis of Philosophy: Paths to knowledge management in small and medium-sized hotels

The purpose of this study is to develop a better understanding of strategic paths to knowledge management in small and medium-sized hotels. This thesis has formulated a path knowledge concept and developed a PathFinder model. The formulation of the path knowledge concept and the development of the PathFinder model are based on an empirical investigation through the conduct of thirteen face-to-face in-depth interviews with owners/managers in small and medium-sized hotels.