
3
Building up a new measuring scales, which may be used by future
research in the field.
In practice
Discovering 20 new observed variables affecting the business
performance of EVN, this research mitigates weaknesses of internal
control at EVN which makes the entity’s operation inefficient. These
twenty variables together with the 29 variables identified in COSO
Report 2013 constitute measuring scales of factors in internal control
system which has an influence on the operational efficiency of EVN.
Via quantitative research this dissetation has discovered 49 measured
variables correlated with the 10 elements that affect the performance
of EVN. In this light, the work has developed a model comprising of
specific factors in the internal control system that affects efficiency
of EVN’s operation.
CHAPTER 1 OVERVIEW OF FORMER RESEACHES
ABOUT FACTORS OF INTERNAL CONTROL SYSTEM
AFFECTING THE EFFECTIVENESS OF BUSINESS.
1.1 Studies on factors of Internal Control System affecting the
business performance of the enterprise.
1.1.1 International studies
Main streams include:
Impact of Internal Control on efficiency of business operations:
Reviewed studies have shown that there is close relationship between
Internal Control and efficient business operations of firms. And the
performance of the business to be considered by profits, revenues,
liquidity, ROI, ROA [Beeler and colleagues (1999), Jensen (2003),
Ittner (2003), Fadzil and colleagues. (2005), Kenyon and Tilton