Đo lường chất lượng dịch vụ khách sạn: Tóm tắt luận văn Thạc sĩ Quản trị kinh doanh tại Khách sạn Sài Gòn Tounane, Đà Nẵng

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M[8(85VO5T9O9MXY966$895!84)95W85.84

+58L79-9U,5955(843

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j5840iq$_84567893

j584hiq$%8(995(.P95S_83

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5T9f_884g88589f_8956$89f_8

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85(,5S5T9S84(84S(6898456789{S84Of9O.ZM+|}95

6$846$84~858495"P85iS(84nT84122f

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f35+84,73q585L122f

^854684)[L,685$645fT9,®58¯.1223°±²

Tóm tắt luận văn Thạc sĩ Quản trị kinh doanh: Đo lường chất lượng dịch vụ khách sạn - Nghiên cứu đối với Khách sạn Sài Gòn Tounane, thành phố Đà Nẵng

Nghiên cứu này nhằm mục tiêu xác định thang đo lường tin cậy và giá trị đối với chất lượng dịch vụ thích hợp để ứng dụng đo lường chất lượng dịch vụ khách sạn cho trường hợp Khách sạn Sài Gòn Tounane, thành phố Đà Nẵng.

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