
UPPSALA
L\r
UNIVERSITY OF ECONOMICS AM)
84 rss
VM
H
MASTER PROGRAMME OF PUBLIC
M .* ^ ,dt
Nguyen Truong Son & Bui Tuan Phong
MPPM-Uppsala
- Intake 1
IMPACT OF IMPLEMENTATION OF
E-
CUSTOMS PROCEDURE ON CUSTOMS
AUTHORITIES AND EXPORT-IMPORT
ENTERPRISES
Supervisor:
Local Supervisor:
Prof.
Sven
Jungerhem
Dr. Huyen Nguyen Thi
Ngoc
Hanoi,
May
2011

ABSTRACT
Title of the thesis:
Impact of implementation of E-customs procedure on customs authorities and
export-import enterprises
Level: Final assignment for Master Program in Public Management.
Author: Son Nguyen Truong
Phong Bui Tuan
Supervisors:
Uppsala supervisor:
Prof.
Sven Jungerhem
Local supervisor: Dr. Huyen Nguyen Thi Ngoc
Date when the thesis is presented: Tentative 17-19. May
Objective: This essay offers the results from evaluation and analysis of the
current status of the implementation of E-customs procedure; the positive
aspects and shortcomings of the implementation of E-customs procedure in
Vietnam, its impacts on customs authorities and import-export enterprises
applying E-customs procedure.
Methodology:
In this essay Two books: Handbook on impact evaluation - Quantitative
methods and practices and Handbook on Planning, Monitoring and Evaluating
for Development Results have been used to make theoretical framework for
analyzing impact of implementation of E-customs
This essay was based on books, documents, theory and models of
electronic clearance of some countries, as well as data collected directly from
the General Department of Customs, Provincial and Municipal Departments
of Customs applying E-customs procedure; the magazines of Financial
Informatics, Research on Customs, Customs Press and web pages.
Through two surveys of local customs departments implemented E-
customs procedure and some import-export enterprises

-i-
Survey I: To interview 6 people in local Customs Departments that have
been implemented E-customs procedure.
+
Survey II: To interview and give questions to 50 enterprises (of which
30 enterprises participating in E-customs procedure and 20 enterprises
performing traditional customs procedure)
From the theoretical model and actual data collected through methods of
sociological survey, this essay has used statistical methods, methods of
analysis, comparison and summarization in a
systematic,
scientific and
practical way based on the data collected to for the study
Results and Conclusion:
This essay is almost mentioned E-Customs procedures, roles and basic
characteristics of electronic Customs procedures; The impact of E-Customs
procedures on Customs and import-export business; and also answered the
research questions: What is E-Customs procedures? What is the role of E-
Customs procedures? What is the advantages of E-Customs procedures
compared to former Customs? What is the benefits of implementing the
electronic
Customs procedures to Customs and import-export business? What
inadequacies, difficulties and problems for businesses and Customs is when
implementing the electronic
Custonis
procedures? What is the positive and
negative effects in the implementation of electronic Customs procedures for
both Customs authorities and business?
Limitations and proposed next steps
The analysis of Impact of implementation of E-customs procedure on
customs authorities and export-import enterprises also raised deeply research
on E-Customs which deployed in Vietnam in the following project such as:
"Which solutions is to implement effectively E-customs procedures in
globalization?"
Or
''
The role of E-Customs procedures in Promoting commercial
development
"

Contribution of the thesis:
The study will play a part to give a suggestion to managers, leaders,
government to think of management policy and some recommendations for
enterprises to get the best benefits brought from E-customs procedure.
Key words: E-customs procedure,

TABLE OF CONTENTS
Table of contents
I
Abbreviations 3
CHAPTER
1
IN
IRODUCTION
AND OVERVIEW 4
1.1 Introduction 4
1.2 Purpose and quesions 7
1.3
Scientific
and practical significance of the
rcsearc
8
1.4 Method
g
1.5 Material
11
1.6
Scope
and
demarcations
]
1
CHAPTER 2:
11 lliORl-TlCAE FRAMI:W()RK 1
OR ANALYZING
IMPACT
Ol-
IMPLEMENTATION OF E-CUSTOMS PROCEDURE ON
CUSTOMS
AUniORITIl-S
AND EXPORT-IMPORT ENTERPRISES 13
2.1.
Definition and characteristics of
I>cusloms
procedure 13
2.1.1.
Definition
of E-customs procedure
13
2.1.2.
CMiaracteristics
of
I-customs
procedure
14
2.2.
Process of
l>customs procedure 16
2.2.1.1'or
customs officers
16
2.2.2.
I'or
customs
declarants I
7
2.3.
Conditions lor
ihc implcmcnlation
and
dc\clopmcni
of
l--cust(Mns
procedure \^)
2.3.1.
lor Customs Department implementing
I>customs
procedure
1^)
2.3.2.
1\M-Customs
Suh-Deparlmeni
implementing E-customs procedure
19
2.3.3.
I'or
Data and Information
lechnolog)
Centers under Customs
Department
implementing
1--customs
procedure
20
2.3.4. lor
enteiprises 21
4.
1 he
basic
differences bciween
traditional customs and E-customs 21
S
EAistenccs.
inadequacies, problems in
1
-customs procedures 22
1.
Relating to program
software,
equipment,
network 22
2.
Ihc
Customs Department 24
3.
1
he Enterprises 26
4.Scr\iccs Suppliers
27
CHAPTER 3: ANALYSIS OF
Till;
Pll
OT PROCESS OF E- CUSTOMS
PROCl
l)lM<i;
- IMPACT OF IMPLEMENTING E-CUSTOMS
PR()C1:1)URF:0NCUST0MS
AUTlIORiriES ANDNTITIPRISES
29
3.1.
l--cusioms
implementation
impacting customs authorities 32
3.1.1
Posin\c
impact
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