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International Journal of Management (IJM)
Volume 8, Issue 3, May–June 2017, pp.63–74, Article ID: IJM_08_03_006
Available online at
http://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=8&IType=3
Journal Impact Factor (2016): 8.1920 (Calculated by GISI) www.jifactor.com
ISSN Print: 0976-6502 and ISSN Online: 0976-6510
© IAEME Publication
ORGANISATIONAL STRUCTURE AND
MANAGEMENT SYSTEM-SOME RELEVANT
ISSUES IN CONTEXT OF GUWAHATI
MUNICIPAL CORPORATION
Banajeeta Sharma
Research Scholar, Assam Down Town University,
Panikhaiti Guwahati, India
Dr. Arabinda Debnath
Assistant Professor, B. B. Engineering College Kokrajhar, India
Dr. Prodip Kumar Adyapok
Professor of Humanities and Social Science,
Assam Down Town University, Panikhaiti Guwahati, India
ABSTRACT
Through this paper an attempt is being made to discuss some issues related to
organisational set up and management system of Guwahati Municipal Corporation.
With a view to systematizing the discussion on the topic referred to here, the entire
paper is divided into three parts. The first part entitled Theoretical Approach, includes
an introduction, meaning of organisational setup, objective of the study, research
question and methodology. The second part entitled Organizational and management
system of GMC is a comprehensive study where various factors of organisational
structure and management system are discussed which impact on performance of the
GMC activities. Basically, organisational design, work load and employee,
departmentalization, span of control etc are discussed as factors of organisational
setup. On the other hand, composition of governing Body and their rights and duties,
recruitment procedure of members and their policy and decision making system are
discussed under the management system. The third part entitled Conclusion, provides
some findings as identified throughout the study and which stand on the way of
showing a good performance of GMC. Accordingly some suitable suggestions are put
forward for designing a scientific organisational structure and management system.
Key words: Organisational setup, management system, GMC.
Cite this Article: Banajeeta Sharma, Dr. Arabinda Debnath and Dr. Prodip Kumar
Adyapok, Organisational Structure and Management System–Some Relevant Issues in
Context of Guwahati Municipal Corporation. International Journal of Management, 8
(3), 2017, pp. 63–74.
http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=8&IType=3
Banajeeta Sharma, Dr. Arabinda Debnath and Dr. Prodip Kumar Adyapok
http://www.iaeme.com/IJM/index.asp 64 editor@iaeme.com
1. INTRODUCTION
An organisational structure presents pattern of relationship amongst various components and
part of an enterprise, through which various jobs are integrated into an effective operating
system to achieve the organisational goal.
So far as, the organisational structure of GMC is
concerned, it is observed that there are various drawbacks in designing organisational setup
which creates multifarious administrative and operational problems. On the other hand,
organisational structure is the basis of management. Moreover, different problems have also
been identified on the part of management of GMC. All of these facts and circumstances
warrant a careful research work on the topic referred to here, so that this kind of research
work provides some effective guidelines for designing scientific and organisational structure
and management system to make the overall development of GMC.
Organisational structure refers to the designation relationship among resources of the
management system. Its purpose is to facilitate the use of each resource individually and
collectively as the management system attempts to attain its objectives. On the other hand, a
management system is the framework of policy’s process and procedures used by an
organisation to ensure that it can fulfil all the tasks required to achieve its objectives.
Management system includes detailed information as how to organize an enterprise,
implementing and setting policies for the organisation, rules for accounting, monitoring and to
have control on all procedures in proper manner, for selection and training of employees,
getting good suppliers, managing distribution and marketing.
2. OBJECTIVE
The basic objective of the study is to examine how far the present organization structure of
GMC is designed scientifically considering the necessary factors of the present environment
of Guwahati city and how far the management system is made to conduct its activities
smoothly.
To achieve this basic objectives the following specific objectives have been taken:-
• To examine the various factors of organisation structure of GMC and the impact on its
performance.
• To review the prevailing management system of GMC as how far it is able to achieve the
organizational goal of GMC.
2.1. Research Questions
In order to analyse the above objectives following research questions have been taken in the
light of hypothesis and the same are explained in the second part of the paper
RQ:1) Is the prevailing organisation structure of GMC ,facilitating towards the achievement
of its objective?
RQ:2). Is the present management system adopted by GMC is able to make the corporation
overall development of the GMC?
3. METHODOLOGY
Methodology of the study is described below
Type and nature of the study –By the nature the study is analytical and empirical.
Location and limitation of the study: The location of the study is the entire Guwahati city
specially the zones of the GMC and its limitation is till the zones and its wards from where
the information have to be collected.
Sources and collecting techniques of data.:- The sources for collecting data basically
involves primary source of data that is through visiting the different zone offices ,sites,
Organisational Structure and Management System–Some Relevant Issues in Context of Guwahati
Municipal Corporation
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personnel interview etc and another is the secondary data ie through the documents that are
available in GMC offices and websites, articles etc.
Size of the populations: In GMC, the populations in area wise are vast and respondents of
various sectors are found there, out of which nearly 20 numbers of top and middle level
officials are selected, who are found to be experienced and knowledgeable in connection of
subject matter of the topic for collecting data and information. Further, a group of 70
respondents are formed for the purpose of conducting questionnaires as follows.
List of Respondent
Table:1
Sl. No Sources No. of Respondent
1 GMC Officers-Top level 10
2 GMC Officers-Middle level and lower
level
20
3 Senior Intellectual Citizen 15
4 NGO engaged in this line 15
5 Lawyers 10
4. ORGANISATION STRUCTURE AND MANAGEMENT SYSTEM OF
GUWAHATI MUNICIPAL CORPORATIO
In this part, both the organisation structure and management system of GMC are discussed
.Organisation structure is the foundation for basis of management. So success of management
largely depends on proper organisation structure. That is why, both these aspects are
discussed together as follows:-
The Guwahati Municipal Corporation (GMC) is the creator of the Guwahati Municipal
Corporation Act 1971.The Corporation was duly constituted in 1974 in the first meeting of
the elected councillors as per provision of sec 45 of this Act. The Guwahati Municipal
Corporation is a local Authority type of the Guwahati. The corporation has five elected bodies
who are in charge of the administration of the corporation since 1974.
4.1. Organisational Design
For the efficient performance of the functions of the Corporation the following Municipal
Authorities under the Corporation have been designed as follows:
• Corporation.
• Mayor
• Mayor –in – Council
• Wards Committee
• Area Sabha and
• Commissioner.
Banajeeta Sharma, Dr. Arabinda Debnath and Dr. Prodip Kumar Adyapok
http://www.iaeme.com/IJM/index.asp 66 editor@iaeme.com
4.2. Existing Structure of Council
Figure 1 Existing Structure of Council
Mayor
Deputy Mayor
Mayor-in Council Member
Finance Appeal Conservancy
Public works Deptt
Building
Permission
Market &
License
Organisational Structure and Management System–Some Relevant Issues in Context of Guwahati
Municipal Corporation
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4.3. Existing Structure of Executive Body
Figure 2 Existing Structure of Executive Body
The present Corporation has 60 wards, which have now been merged to form 31 wards,
thereby increasing the area of each ward. The total area is 216.79 sq.km and there are 31
elected councillors and 2 nominated councillors appointed by the Government. Also there are
90 Area Sabha Representatives. The Guwahati Municipal Corporation has 6 zones-
• West Zone
• East Zone.
• South Zone.
• Central Zone.
• Lokhra Zone.
• Dispur Zone.
Commissioner
Additional Commissioner
Joint Commissioner
Six Revenue Zones
Collector
Municipal Secretary
Six Engineering
Divisions
Accounts Department
Planning Department
Health & Veterinary
Department
Project
Management cell