Communicate Effectively

Chia sẻ: Minh Long | Ngày: | Loại File: PDF | Số trang:67

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Communicate Effectively

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“Some things haven't changed: human nature and the need to interact effectively. To achieve excellence as a manager,interpersonal skills are essential.”Communication is an active process of information exchange between the speaker and the listener to achieve a certain purpose. Typically, communication through three states: 1. Exchange information, contact psychology 2. Mutual understanding, 3. Impact and influence each other.

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