Nội dung Chương 3 "Lập kế hoạch và giám sát" gồm xác định mục tiêu và phạm vi phân tích, lập kế hoạch nguồn lực và thời gian, lựa chọn phương pháp tiếp cận phù hợp, quản lý rủi ro và theo dõi tiến độ. Nhấn mạnh vai trò của nhà phân tích trong đảm bảo hiệu quả và chất lượng toàn bộ quá trình.
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Chủ đề:
Nội dung Text: Bài giảng Phân tích kinh doanh: Chương 3 - Nguyễn Duy Thanh
- PHÂN TÍCH KINH DOANH (BA)
Chương 3
LẬP KẾ HOẠCH VÀ GIÁM SÁT
(Business Analysis Planning and Monitoring)
06/03/2025
Nguyễn Duy Thanh
(thanhnd@buh.edu.vn)
- AGENDA
§
Introduction
§
Core Concept Model in BAPM
§
Plan Business Analysis Approach
§
Plan Stakeholder Engagement
§
Plan Business Analysis Governance
§
Plan Business Analysis Information Management
§
Identify Business Analysis Performance
Improvements
- Knowledge Area Relationships
- Overview of BAPM [5]
1. Plan Business Analysis Approach
2. Plan Stakeholder Engagement
3. Plan Business Analysis Governance
4. Plan Business Analysis Information Management
5. Identify Business Analysis Performance
Improvements
- Core Concept Model in BAPM
- 3.1 - PLAN BUSINESS ANALYSIS
APPROACH
- PLAN BA APPROACH
•
Plan Business Analysis Approach describes planning of
business analysis work from creation or selection of a
methodology to planning individual activities, tasks and
deliverables
•
Purpose: it is used to define an appropriate method to
conduct business analysis activities
•
Description: Business analysis approaches describe:
–
The overall method that will be followed when
performing business analysis work on a given
initiative
–
How and when the tasks will be performed, and the
deliverables that will be produced.
- INPUTS
•
Needs: The business analysis approach is shaped by
the problem or opportunity faced by the organization.
- ELEMENTS [6] (1 of 3)
•
Planning Approach
•
Formality & Level of Detail of Business Analysis
Deliverables
•
Business Analysis Activities
•
Timing of Business Analysis Work
•
Complexity and Risk
•
Acceptance.
- ELEMENTS [6] (2 of 3)
1. Planning Approach: There are various planning
methods used across perspectives, industries, and
enterprises
2. Formality & Level of Detail of Business Analysis
Deliverables: When defining the business analysis
approach, consider the level of formality that is appropriate
for approaching and planning the initiative
3. Business Analysis Activities: Provides a description
of the types of activities that the business analyst will
perform; Frequently the organization’s adopted
methodologies influence the activities that are selected…
- ELEMENTS [6] (3 of 3)
4. Timing of Business Analysis Work: When the
business analysis tasks need to be performed and if the
level of business analysis effort will need to vary over time
5. Complexity and Risk: The complexity and size of the
change and the overall risk of the effort to the organization
are considered when determining the business analysis
approach
6. Acceptance: The business analysis approach is
reviewed and agreed upon by key stakeholders; In some
organizations, estimates are realistic, and the proposed
roles and responsibilities are correct.
- GUIDELINES & TOOLS [5]
•
Business Analysis Performance Assessment
•
Business Policies
•
Expert Judgment
•
Methodologies and Frameworks
•
Stakeholder Engagement Approach
- TECHNIQUES [15]
1. Brainstorming 9. Lessons Learned
2. Business Cases 10. Process Modelling
3. Document Analysis 11. Reviews
4. Estimation 12. Risk Analysis and
5. Financial Analysis Management
6. Functional Decomposition 13. Scope Modelling
7. Interviews 14. Survey or Questionnaire
8. Item Tracking 15. Workshops.
- (3) Document Analysis (p.269)
- Elements
•
Preparation
•
Document Review and Analysis
•
Record Findings
- STAKEHOLDERS [4]
- OUTPUTS
•
Business Analysis Approach: It identifies business
analysis approach and activities that will be performed
across an initiative including:
–
Who will perform the activities
–
The timing of the work
–
The deliverables that will be produced and
–
The business analysis techniques that will be used.
- 3.2 - PLAN STAKEHOLDER
ENGAGEMENT
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