
1
INTRODUCTION
1. Urgency of research issues
Performance efficiency and effectiveness of public administrative
agencies depends much on work performance of each civil servant. They are
people who directly deploy the Party’s guidelines, policies, the State’s laws
into life; they are also managers, planners for the sustainable development of
the State. However, their performance does not meet the increasing demand of
the whole society.
In the world, competency-based human resource management is the
approach showing the responsiveness to changes in organization and culture
that are taking place in many developed countries, it is initiated in UK and
spreading to OECD countries. It is always associated with defining
competencies, developing a competency framework and using it as a basis for
recruitment, selection, training and development, compensation and other
aspects of human resource management. Competency and competency
framework can be applied in the different aspects of human resource
management. A competency-based human resource management system
focuses on identifying the competencies needed to achieve effective service
performance.
On 13 November 2008, the 4th session of the XII National Assembly
passed the Law on Public Officials and Civil servant to replace the Ordinance
on Public Officials and Civil Servants, effective January 1, 2010, creating a
legal basis and premise for renewal and improving the civil servant
management in Vietnam in association with promoting the capacity of the
contingent of civil servants. In Resolution No. 30c/2011/NQ-CP dated
November 8, 2011 of the Government on the promulgation of the overall
program of public administrative reform (PAR) in the 2011-2020 period, the
reform is to "complete a system of socialist-oriented market economy
institutions to liberate production forces, mobilize and effectively use all
resources for the country's development ...
Administrative reforms in the next 10 years will focus on institutional
reform, building and improving the quality of cadres and civil servants... The
key point may be we have to change and accesse properly the contents of
activities related to improving capability of officials and civil servants.
Therefore, competency management and development to form high-quality
civil servants serving the process of reform and inetrnational integration is an