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Human Resource Management,
Motivation, and Labor-
Management Relations
Chapter 9
Explain the importance of human
resource management.
Describe how recruitment and
selection contribute to placing the
right person in a job.
Explain how training programs
and performance appraisals help
employees grow and develop.
Outline the methods employers
use to compensate employees.
Discuss employee separation and
the impact of downsizing and
outsourcing.
Explain how Maslow’s hierarchy-
of-needs theory, goal setting, job
design, and managers’ attitudes
relate to employee motivation.
Summarize the role of
labor unions and the tactics of
labor-management conflicts.
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Learning
Goals
1) Providing qualified, well-trained
employees for the organization.
2) Maximizing employee effectiveness in
the organization.
3) Satisfying individual employee needs
through monetary compensation,
benefits, opportunities to advance, and
job satisfaction.
Vital to All
Organizations
Human resource management - function of
attracting, developing, and retaining enough
qualified employees to perform the activities
necessary to accomplish organizational
objectives. Three main objectives:
Human Resource
Responsibilities
•25% of human resource professionals report a
shortage of job candidates with degrees in science,
engineering, technology and mathematics.
•78 million Baby Boomers will retire with only 46
million Generation X workers to replace them.
•HR must be creative in searching for qualified
employees.
•Businesses look both internally and externally.
Recruitment &
Selection