VIETNAM NATIONAL UNIVERSITY, HANOI
INTERNATIONAL SCHOOL
=============
NGUYEN THI NGOC TRANG
The factors influencing the success of cost-
saving operational project in Vietnam: A
case study of Viettel Network Company
Field: Financial Management
Code: 8340202.01
Supervisor: Dr. Nguyen Thi Kim Oanh
Hanoi, 2024
LETTER OF DECLARATION
I hereby declare that the graduate project titled “The factors influencing the
success of cost-saving operational projects in Vietnam: A case study of Viettel
Network Company” is my original research work. I have followed the principles of
research ethics with due diligence, and the conclusions of this study are entirely
based on the data collected. The results of this research have not been shared or
published elsewhere.
I accept full responsibility for the accuracy and integrity of the numerical data
and other elements presented in this academic investigation.
Student
(Signature and Full name)
.
1
ACKNOWLEDGEMENT
Firstly, I would like to express my deepest gratitude to Dr. Nguyen Thi Kim
Oanh for her invaluable support throughout this project. Her dedication,
enthusiasm, and thoughtful feedback played a crucial role in helping me complete
the project within the set timeframe. I look forward to the possibility of working
with her again in the future.
Additionally, I would also like to express my heartfelt thanks to all the friends,
professors, and students at the International School, Vietnam National University
Hanoi, for generously offering their time and support during the data collection
process. Without their assistance, this study would not have been possible.
Lastly, I would like to express my deepest thanks to our families for their
unwavering love, resilience, encouragement, and emotional support. Their presence
has been a source of strength throughout this journey, and we are immensely
grateful for their unwavering support.
2
ABSTRACT
Purpose: This study investigates the factors influencing project success within
the context of a cost-saving operational project at Viettel Network Company.
Method: An online survey was administered to collect data from project
participants.
Findings: The results indicate that transformational leadership is a crucial
determinant of project success. Transformational leadership fosters team resilience,
which subsequently enhances motivation and contributes to project success.
Although transformational leadership promotes organizational innovativeness, the
study did not find a positive impact of organizational innovativeness on project
success.
Implications: The results highlight the important role of transformational
leadership in fostering team resilience and achieving project success, especially in
initiatives aimed at reducing operational costs. Organizations should prioritize
developing transformational leadership capabilities within their project management
teams. However, the relationship between organizational innovativeness and project
success warrants further investigation to elucidate the underlying mechanisms and
contextual factors.
Keywords: Project success. transformational leadership, team resilience,
organizational effectiveness
3
