VIETNAM NATIONAL UNIVERSITY, HANOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES
*****************
DƯƠNG THANH HẢO
DIFFICULTIES ENCOUNTERED IN THE TOEIC LISTENING TEST
BY THE SECOND-YEAR STUDENTS AT UNIVERSITY OF
ECONOMICS AND BUSINESS ADMINISTRATION -
THAI NGUYEN UNIVERSITY
NHỮNG KHÓ KHĂN KHI LÀM BÀI THI NGHE TOEIC
CỦA SINH VIÊN NĂM THỨ 2 TRƯỜNG ĐẠI HỌC KINH TẾ VÀ
QUẢN TRỊ KINH DOANH THÁI NGUYÊN
M.A. MINOR PROGRAMME THESIS
Field : English Teaching Methodology
Code : 60140111
Hanoi – 2016
VIETNAM NATIONAL UNIVERSITY, HANOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES
*****************
DƯƠNG THANH HẢO
DIFFICULTIES ENCOUNTERED IN THE TOEIC LISTENING TEST
BY THE SECOND-YEAR STUDENTS AT UNIVERSITY OF
ECONOMICS AND BUSINESS ADMINISTRATION -
THAI NGUYEN UNIVERSITY
NHỮNG KHÓ KHĂN KHI LÀM BÀI THI NGHE TOEIC
CỦA SINH VIÊN NĂM THỨ 2 TRƯỜNG ĐẠI HỌC KINH TẾ VÀ
QUẢN TRỊ KINH DOANH THÁI NGUYÊN
M.A. MINOR PROGRAMME THESIS
Field : English Teaching Methodology
Code : 60140111
Supervisor : Assoc.Prof. Dr. Lâm Quang Đông
Hanoi – 2016
i
DECLARATION
I declare that this minor thesis entitled “Difficulties encountered in the TOEIC listening
test by the second-year students at University of Economics and Business
Administration, Thai Nguyen University” submitted in partial fulfillment of the
requirements for the Degree of Master of Arts is the results of my own work and that is
thesis does not contain material which has been accepted for the award of any degree or
diploma in any university, nor does it contain material previously published or written by
any other person, except where due reference is made in the text of the thesis.
Hanoi, 2016
Duong Thanh Hao
ii
ACKNOWLEDGEMENTS
In the process of doing my research paper, I have received a lot of help and
encouragement from teachers and colleagues.
First and foremost, I would like to express my sincere thanks to my supervisor
Assoc.Prof. Dr. Lâm Quang Đông who has generously given me invaluable
assistance and guidance. Without his help, this paper would not have been
successfully completed.
Secondly, my graduation subject now is completed successfully thanks to all
teachers‟ support at University of Economics and Business Administration, Thai
Nguyen University (TUEBA) who did their best to help me gather data from
students‟ questionnaires.
Besides, my sincere thanks are also extended to all the students who helped me
fulfill the survey questions and interviews. Finally, I am grateful to my family
and friends who have given me much encouragement throughout.
iii
ABSTRACT
The study investigates difficulties in TOEIC listening comprehension
encountered by a group of sophomore students of TUEBA. 50 sophomores at
TUEBA were selected for the study.
The data were gathered by means of students‟ listening test papers,
questionnaires and semi-structured interviews. The results of the study showed
that general linguistic ability, background knowledge and facilities were the
major TOEIC listening comprehension difficulties encountered by second-year
students at TUEBA. While doing the TOEIC test, the study‟s participants
normally applied such strategies as guessing or predicting, identifying types of
question in part 2, and listening for gist and details. On that basis, suggestions
and recommendations were provided so as to deal with the problems.
This work hopes to be useful for those who are interested in this subject and to
pave the way for future studies in this field.