
2.1. Understanding non-verbal communication .......................................... 20
2.2. The importance of nonverbal communication ...................................... 21
2.3. Types of nonverbal communication ..................................................... 22
2.3.1. Gestures .......................................................................................... 22
2.3.2. Postures ........................................................................................... 29
2.4. Cross-cultural nonverbal communication and culture shock ............... 31
CHAPTER 3:CULTURE IMPACTS ON VERBAL COMMUNICATION . 33
3.1. Addressing forms in Vietnamese language and culture ....................... 33
3.1.1. Circular Relationship ...................................................................... 34
3.1.2. Horizontal Relationship- Type 1 .................................................... 34
3.1.4. Dynamic Relationships ................................................................... 36
3.1.5. The dynamic relationship-type II ................................................... 38
3.1.6.The variant of circular relationship. ................................................ 39
3.2. Addressing forms in English - American language and culture ........... 40
3.2.1. Addressing forms in English - American ....................................... 40
3.2.2. Terms of affection .......................................................................... 42
3.3. Objectiveness and Subjectiveness ........................................................ 43
3.3.1. Definition of objectiveness and subjective ..................................... 43
3.3.2. Objectiveness and Subjectiveness in defining the space ................ 43
3.3.3. Subjective and objective in pragmatics .......................................... 44
3.4. Directness and indirectness .................................................................. 45
3.4.1. Directness ....................................................................................... 45
3.4.2. Indirectness ..................................................................................... 46
3.5. Politeness .............................................................................................. 49
3.5.1.What is politeness? .......................................................................... 49
3.5.2.What is FTA?................................................................................... 50
3.5.3. Speech atcs ..................................................................................... 51
3.5.4. Politeness principles ....................................................................... 52
3.5.5. Politeness strategies ........................................................................ 53