VIET NAM NATIONAL UNIVERSITY-HA NOI
UNIVERSITY OF LANGUAGES & INTERNATIONAL STUDIES
FACULTY OF POST GRADUATE STUDIES
*****************
NGUYN CÔNG HIU
A STUDY ON DIFFICULTIES THAT 11TH GRADE STUDENTS
AT NGUYEN VIET XUAN HIGH SCHOOL ENCOUNTER
WHEN LEARNING LISTENING SKILLS
(NGHIÊN CU V NHỮNG KHÓ KHĂN MÀ HỌC SINH LP 11
TRƯỜNG THPT NGUYN VIT XUÂN GP PHI TRONG QUÁ
TRÌNH HC K NG NGHE)
M.A.MINOR PROGRAMME THESIS
Field: English Teaching Methodology
Code: 60140111
HA NOI 2016
VIET NAM NATIONAL UNIVERSITY-HA NOI
UNIVERSITY OF LANGUAGES & INTERNATIONAL STUDIES
FACULTY OF POST GRADUATE STUDIES
*****************
NGUYN CÔNG HIU
A STUDY ON DIFFICULTIES THAT 11TH GRADE STUDENTS
AT NGUYEN VIET XUAN HIGH SCHOOL ENCOUNTER
WHEN LEARNING LISTENING SKILLS
(NGHIÊN CU V NHỮNG KHÓ KHĂN MÀ HỌC SINH LP 11
TRƯỜNG THPT NGUYN VIT XUÂN GP PHI TRONG QUÁ
TRÌNH HC K NG NGHE)
M.A.MINOR PROGRAMME THESIS
Field: English Teaching Methodology
Code: 60140111
Supervisor: Assoc. Prof. Dr. KIU TH THU HƯƠNG
HA NOI 2016
i
DECLARATION
I hereby state that I Nguyn Công Hiu, being an M.A candidate of the
Faculty of Post-graduate Studies, ULIS, VNU, certify my authorship of the study
entitled
A study on difficulties that 11th grade students at Nguyen Viet Xuan High
School encounter when learning listening skills
I certify that this thesis is entirely my own work and that all the information in this
paper was presented in accordance with academic rules and ethical conduct. As
required in the rules, I fully cited all the sources of the results that were not original
to this work.
Hanoi, November 2016
Nguyn Công Hiu
ii
ACKNOWLEDGEMENTS
First and foremost, I would like to express my sincere gratitude to my
supervisor, Assoc. Prof. Dr. Kieu Thi Thu Huong for her guidance, comments,
enthusiasm, encouragement and heartfelt sympathy throughout the whole research
process. Without her assistance, this thesis could not have been completed.
Second, my big thanks go to all the lecturers and staff of the Faculty of Post-
Graduate Studies, Hanoi University of Languages and International Studies,
Vietnam National University, Hanoi, for their profound knowledge and guidance
during my two years of studying at the Faculty.
Third, I would like to thank all the librarians for their helping me with the
reference materials and their efforts to make the atmosphere of reading rooms as
pleasant as possible.
Especially, I wish to express my special thanks to the students and teachers
at Nguyen Viet Xuan High School for their full support in completing the
questionnaires and their detailed answers to the questions in the interview.
I also wish to send my grateful thanks to examiners who will spend their
time reading and making comments on this thesis.
And finally, I wish to send my thanks to my family, relatives and friends
who always cheer me up and support me at hard time.
iii
ABSTRACT
This study aims at discovering difficulties that the students of class 11D2 at Nguyen
Viet Xuan High School encounter when they study listening skills and suggesting
solutions for the teacher to improve students‟ listening competence. To collect the
data for analysis, two instruments have been used: the questionnaire and classroom
observations. The findings show that there are fourteen problems that cause
difficulties to the students of class 11D2. The problems have been classified into
four categories, namely (i) problems related to the bottom-up processing, (ii)
problems related to top-down processing, (iii) problems related to materials and
listening tasks, and (iv) other problems. Based on the findings, the researcher has
offered some solutions to the teacher, so that he will make changes in his
approaches, methods and techniques to help his students overcome the problems
and become better listeners.