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Lecture Business communication: Developing leaders for a networked world: Chapter 4 - Peter W. Cardon

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Lecture Business communication: Developing leaders for a networked world: Chapter 4 - Peter W. Cardon

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Chapter 4 - Communicating across cultures. When you finish this chapter, you should: Describe characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it; explain the major cultural dimensions and related communication practices; name and describe key categories of business etiquette in the intercultural communication process.

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