Business communication

This study explores the intricacies of refusing offers in business settings, comparing strategies used by English and Vietnamese speakers. Grounded in speech act theory, politeness theory, and concepts of offers and refusals, the research examines both direct and indirect refusal methods, offering a more focused analysis than previous studies on general refusals.

10p tuetuebinhan000 23-01-2025 2 1   Download

Môn học Kỹ năng giao tiếp cung cấp những kiến thức nền tảng về kỹ năng giao tiếp, đặc biệt giao tiếp trong công sở (Communication for Business). Kỹ năng giao tiếp giới thiệu cho sinh viên những vấn đề cơ bản cần lưu ý để giao tiếp hiệu quả; lý giải những yếu tố chi phối đến quá trình giao tiếp dưới góc nhìn truyền thông học, tâm lý học, xã hội học, văn hóa học.

151p hungquang1010966 27-06-2017 346 39   Download

"International Business - Chapter 4: The Role of Culture" discuss the primary characteristics of culture, describe the various elements of culture and provide examples of how they influence international business, identify the means by which members of a culture communicate with each other.

32p theanhdth 10-10-2014 111 13   Download

Developing products and services; communicating and interacting with foreign business partners; screening and selecting foreign distributors and other partners; negotiating and structuring international business ventures; interacting with current and potential customers from abroad; preparing for overseas trade fairs and exhibitions; preparing advertising and promotional materials.

30p theanhdth 10-10-2014 56 7   Download

Data networks developed as a result of business applications that were written for microcomputers. Businesses needed a solution that would successfully address the following three problems: How to avoid duplication of equipment and resources; how to communicate efficiently; how to set up and manage a network.

78p xaydungk23 19-04-2016 63 8   Download

Chapter 12 - Policies and disaster recovery. The main contents of this chapter include all of the following: Policies and procedures, privilege management, education and documentation, communication, disaster recovery, business continuity.

45p nhanmotchut_3 20-10-2016 41 6   Download

An employment interview is an exchange of communication between an employer and job applicant for the purpose of considering an employment match. One company representative or a panel of people can conduct interviews. Chapter 16 provides knowledge to how tnterviewing to get the job.

33p nomoney2 10-02-2017 51 6   Download

Chapter 15 - Creating a career and designing resumes. In this chapter, the following content will be discussed: Creating a career, a career-finding strategy, designing your résumé, résumé formats, résumé ingredients, designing cover letters,...

31p nomoney2 10-02-2017 43 5   Download

Visual design is the process of structuring messages by using visual elements. The purpose of visuals is to communicate messages. Good visual designs match the message goal with the purpose for using the visual-for example, to increase understanding or interest and to clarify, simplify, or summarize ideas. Chapter 17 provides knowledge of creativity and visual design.

37p nomoney2 10-02-2017 45 5   Download

Chapter 7 - Designing oral presentations. This chapter includes contents: Speak up, choosing a speech topic, speech goals, doing your homework, organizing your speech, visual aids, using electronic presentation software, types of speech delivery, after the speech.

27p nomoney2 10-02-2017 44 4   Download

Chapter 10 - The business of reports: Informal and formal report writing. In this chapter, the following content will be discussed: The business of reports, purposes of reports, conduct research and collect data, types of problems, primary data collection methods.

30p nomoney2 10-02-2017 79 4   Download

Lecture Business communication design - Chapter 2: How business communicates. The main contents of this chapter include all of the following: 21st-Century business directions, formal communication networks, informal communication networks, communicating externally.

22p nomoney2 10-02-2017 58 3   Download

The topics discussed in Chapter 8 are business writing design. This chapter includes contents: The writing process, business writing style, designing memos and letters, writing collaboratively, designing e-mail messages.

31p nomoney2 10-02-2017 52 3   Download

Chapter 9 - Direct and indirect communication strategies. This chapter provides knowledge of: Why use direct or indirect communication strategies? Direct strategy, types of direct messages, Indirect strategy, types of negative indirect messages, types of persuasive indirect messages.

31p nomoney2 10-02-2017 52 3   Download

Chapter 12 - Culture: Inside and out. Organizational culture is a corporate way of life that is derived from the national culture but it is a distinct co-culture with its own values, behaviors, and believes. Deep organizational culture is the soul of what the company values and its vision for the future.

29p nomoney2 10-02-2017 45 3   Download

The main contents of this chapter include all of the following: Communication design, map out message goals, evaluate your audience, shape message content, select channels, acquire resources, generate source credibility, eliminate design flaws, send message.

31p nomoney2 10-02-2017 48 2   Download

Chapter 13 - Interpersonal and collaborative messages. The main contents of this chapter include all of the following: Communicating interpersonally, relational communication, communicating nonverbally, types of nonverbal communication, communicating in small groups,...

31p nomoney2 10-02-2017 58 2   Download

Chapter 14 provides knowledge of the business of change and conflict. Organizational change means modifying the way the company conducts business and performs work tasks. As an outgrowth of change, conflict is an event expressed through communication that motivates individuals or groups to behave in ways that suggest incompatible goals.

25p nomoney2 10-02-2017 45 2   Download

Lecture Business communication design - Chapter 4: Listening: A silent hero. The following will be discussed in this chapter: Are you listening? Active listening in business, passive listening in business, listening liabilities.

22p nomoney2 10-02-2017 64 1   Download

Chapter 6 - Designing messages with words. The main contents of the chapter consist of the following: Can we talk? Talk about meaning, speaking of rules, what are you talking about? Must we talk? Using persuasion and building arguments.

23p nomoney2 10-02-2017 41 1   Download