Marketing Management, Millenium Edition by Philip Kotler
These three developments—globalization, technological advances, and deregulation—
spell endless opportunities. But what is marketing and what does it have to do
with these issues?
Marketing deals with identifying and meeting human and social needs. One of
the shortest definitions of marketing is “meeting needs profitably.” Whether the marketer
is Procter & Gamble, which notices that people feel overweight and want tasty
but less fatty food and invents Olestra; or CarMax, which notes that people want more
certainty when they buy a used automobile and invents a new system for selling used
cars; or IKEA, which notices that people want good furniture at a substantially lower
price and creates knock-down...