4 and 5 star hotels

This study takes a closer look at environmental performance (EP) as a mediator in the causal interaction between CSR and competitiveness in the accommodation sector, specifically in luxury hotels (4-5 stars). This study is considered a trend, as CSR-oriented innovation is increasingly seen not only as an answer to environmental needs but also as a driver of sustainable growth.

26p vimitsuki 30-03-2025 0 0   Download

Determine factors influencing the loyalty of customers using 4 and 5-star hotel service in Ho Chi Minh City in a multidimensional approach in the service quality model; assessing the impact of customer loyalty factors on the use of 4 and 5-star hotels in Ho Chi Minh City based on a multidimensional approach in service quality model; propose some policy recommendations to increase the loyalty of customers using 4 and 5-star hotels in Ho Chi Minh City.

20p bibianh 26-09-2019 41 3   Download