Deming's Total Quality Management (English Version)_Chapter II
CHAPTER II: THE PRINCIPLES OF SCIENTIFIC MANAGEMENT THE writer has found that there are three questions uppermost in the minds of men when they become interested in scientific management. First. Wherein do the principles of scientific management differ essentially from those of ordinary management? Second. Why are better results attained under scientific management than under the other types? Third. Is not the most important problem that of getting the right man at the head of the company? And if you have the right man cannot the choice of the type of management be safely left to him?
One of the...
