A case study to explore iot readiness in outbound logistics

this research also intends to propose the best practice for courier companies to implement IoT. The finding of this research will indicate the factors affecting the readiness of the organizations to adopt IoT and the best practice for the implementation of IoT for the last-mile of a parcel delivery service in Malaysia will be proposed. This research is carried out by making use of qualitative methods with a number of courier companies in Malaysia as case studies.